About this role
We are looking for a Customer Service Representative and are hoping to find someone with agronomic or horticultural experience. As part of this sales and service job, you will assist walk-in customers, receive showroom inventory, merchandise products, and learn a great deal about our products.
More specifically, you will:
- Conduct front counter and telephone sales while providing excellent customer service.
- Assist in inventory control of showroom inventory.
- Stock and merchandise shelves with products.
- Maintain a clean and organized showroom and perform general housekeeping functions, including the cleaning of floors, shelves, windows, and doors.
- Confer with new and established customer base; promote and take customer orders.
- Assist outside sales personnel to enhance communication with customer base.
- Contact customers in response to inquiries and notify them of promotional sales.
- Support the overall business success and needs of our customers.
- Perform a variety of various light office work.
The ideal candidate will:
- Cheerfully and enthusiastically care for customers needs.
- Accept responsibility and account for actions.
- Communicate professionally.
- Pay attention to details.
- Take initiative and complete assignments with little supervision.
- Be organized and follow policies and systematic method of performing tasks.
To apply for this position, you must have a high school diploma (or GED). Applicants should be proficient in Microsoft Word and Excel. Bilingual is preferred and experience with AS400 would be a plus.
Key benefits include 401(k) retirement plan with generous company match, excellent health, dental & vision care plan options, flexible spending account and health savings account options, life & disability insurance, paid vacation, and 8 paid company holidays.
The candidate will be compensated based on their work experiences and skills, with the minimum starting salary for this position being $18.00 per hour.