About this role
Graphics Designer/Customer Service Representative
Position Summary
ABC Imaging is seeking a skilled Graphics Specialist/ Customer Service Representative with 2 –5 years of experience in printing, digital graphics, and large-format production . This role involves working closely with high-end media, retail, and commercial clients on complex large-format graphic projects , including vehicle wraps, bus graphics, environmental branding, and large-scale retail displays .
The ideal candidate is detail-oriented, technically strong, and experienced in print production workflows, file preparation, and color management systems within a fast-paced production environment.
Key Responsibilities
- Receive, review, and process incoming artwork and digital production files for print output
- Perform preflight checks to ensure files meet production standards and client specifications
- Prepare and optimize files for large-format printing, vehicle wraps, and complex graphic installations
- Continuously evaluate and improve prepress and production workflows for efficiency and accuracy
- Maintain and calibrate digital printing equipment using RIP software and color management tools
- Ensure color accuracy and consistency through proper calibration and profiling processes
- Collaborate with production, scheduling, and finishing teams to meet tight project deadlines
- Proof all work for accuracy in color, scale, layout, content, and production specifications
- Support the graphics and production teams on complex or high-volume projects
- Apply advanced knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Work with print management and RIP software (e.g., Caldera or similar platforms)
- Implement color management practices , including ICC profiling, color gamut control, and press calibration
Qualifications
- 2–5 years of experience in printing, prepress, graphic production, or digital graphics environment
- Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Strong experience in file preparation, preflighting, and print production correction (layering, trapping, knockouts, overprints)
- Proven ability to manage complex large-format projects , including vehicle wraps and multi-panel graphics
- Solid understanding of color management, ICC profiling, and industry color standards
- Experience with RIP software and color calibration tools (Caldera or equivalent preferred)
- Strong attention to detail and commitment to print accuracy and quality control
- Ability to work efficiently in a fast-paced, deadline-driven production environment
- Strong organizational and multitasking skills