About this role
Job Summary
JOB SUMMARY
Manage the daily operation of the Residential, Multi-Tenant Sales department to meet and exceed budgeted sales goals.
Responsibilities
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Responsible for meeting and exceeding budgeted sales goals and yield targets
Supervise all Multi-Tenant Sales staff.
Monitor the payroll process and ensure that all commissions are calculated properly
Recruit, interview, hire, train and guide Multi-Tenant Sales staff and service partners.
Support of Multi-Tenant Sales team will consist of approximately 80% office work and 20% field work
Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy.
Communicate and manage leads while monitoring territory assignments for all Multi-Tenant personnel
Handle employee relations issues, including performance appraisals, coaching, safety training, etc
Perform other duties as requested by supervisor
Qualifications
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Valid driver´s license, satisfactory driving record within Company required standards and auto insurance
Required Education
Bachelor´s degree in business or marketing, or equivalent experience required
Required Related Work Experience and Number of Years
Sales experience - 2+
Sales management experience - 2+
Telecommunications and cable industry experience preferred
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Knowledge of Company products and services preferred
WORKING CONDITIONS
Office environment, with occasional field support
Travel as required