Job Fair Kingston (September 25)

Join Our Team – Exciting Career Opportunities Available!

Are you passionate about delivering exceptional customer experiences? Ready to grow your career in a fast-paced, people-driven environment? We’re hiring  dynamic, customer-focused professionals  to join our team across multiple roles supporting  global travel and car rental services .

Whether you thrive in sales, customer support, or problem-solving, we have an opportunity for you!

Now Hiring for Multiple Roles:

- Reservations / Sales Agents

- Customer Service Representatives

- Customer Support Specialists

- Retention Agent

What You’ll Do

Customer Service & Communication

- Respond professionally to customer inquiries via phone, email, and chat.

- Deliver personalized customer experiences by understanding customer needs and providing effective solutions.

- Handle customer concerns, complaints, and service requests promptly and professionally.

- Maintain a high level of customer satisfaction in every interaction.

- Communicate accurate information clearly and efficiently.

Reservations & Sales Support

- Assist customers with reservation requests and travel-related inquiries.

- Research and present options that best meet customer needs and requirements.

- Recommend and cross-sell relevant products and services when appropriate.

- Process customer requests, adjustments, special handling requirements, and reservations accurately.

- Maintain customer records and ensure data accuracy in company systems.

Dispatch & Operations Coordination

- Schedule and dispatch vehicles, drivers, technicians, or service personnel based on customer needs and business priorities.

- Monitor ongoing operations and provide updates to customers and field personnel.

- Coordinate communications between customers, field teams, and management.

- Track service progress and adjust schedules as needed.

- Utilize GPS, mapping tools, and dispatch software to support operational efficiency.

- Resolve operational issues including delays, route changes, and service disruptions..

What We’re Looking For

- Strong communication and listening skills

- A positive, energetic, and customer-first attitude

- Ability to multitask and work in a fast-paced environment

- Problem-solving mindset with attention to detail

- Sales confidence (for sales-focused roles)

- Basic computer skills and willingness to learn new systems

Why Join Us?

- Career growth and development opportunities

- Supportive and team-oriented environment

- Hands-on training and continuous learning

- Competitive compensation and incentives

- Opportunity to work with global brands

Make an Impact

Every interaction matters. In these roles, you’ll help customers plan trips, solve problems, and create seamless travel experiences—all while building a rewarding career.

Join our team and help deliver exceptional customer experiences while supporting efficient daily operations.