About this role
Service Advisor
Veterans Ford | Tampa, FL
About Us
Veterans Ford Tampa is seeking a motivated and experienced Service Advisor who is eager to take the next step in their career. This is a unique opportunity to join a dealership that values growth and development. If youre ready to sharpen your skills and grow with a trusted Ford dealership, we want to hear from you!
You will
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
You have
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- Reynolds & Reynolds experience preferred
We offer
- Opportunity for Internal Promotion and Career growth
- Competitive Pay
- Employee Purchase and Service Discounts
- Paid Vacation
- Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
- 401(k) Retirement Savings Plan
- State of the Art Facility with a Professional Working Environment