About this role
The McGinley Clinic and its partners are leaders in providing innovative, patient-focused orthopedic care. Our mission is to combine cutting-edge medical technology with compassionate care to deliver exceptional outcomes for patients. We are seeking a dedicated and skilled Medical Assistant/Receptionist to join our team in providing exceptional care.
This position primarily supports our busy walk-in clinic. As a Medical Assistant/Receptionist, you will be responsible for providing administrative and clinical support to ensure efficient operation of the department. You will work to support providers, technologists, and patients through a variety of tasks related to patient care coordination, insurance, procedure assistance, scheduling, organization, and communication. This position is Monday – Friday 8:00AM-5:00PM.
Responsibilities:
- Interview patients and document basic medical history
- Greeting patients professionally both in person and on the phone
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Update and maintain medical records
- Assist in arranging scheduling for referred services
- Check in patients and update patients' charts
- Assist with obtaining testing such as X-rays, blood draws, procedures, or other diagnostic evaluations, vitals, and any other needs.
- Handle receivable and payable accounts for self-pay patients and collect copayments and deductibles for patients with insurance
- Assist with patient payment estimations and insurance
- Prepare and clean treatment rooms and medical instruments
- HIPPA compliance
- Float reception
Requirements and Skills:
- Certification in Medical Assistance
- Proven working experience as a Medical Assistant, preferably with orthopedic care experience
- Knowledge of medical office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Social perceptiveness and service oriented
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficiency in MS Office and patient management software
As a company we offer:
- Competitive salary and benefits package, including health, dental, and vision insurance
- Matching 401k
- Opportunities for professional development and continuing education
- A collaborative and supportive work environment dedicated to exceptional patient care
- The opportunity to work closely with leading health care providers and a highly skilled medical team