About this role
About Us:
AV Concepts is a full service event production company with a long history in corporate, association, trade show, exhibit, staging and properties.
The Role:
The Technical Operations Supervisor is a hybrid role that combines advanced technician responsibilities with operational and logistics duties. This position supports property DET’s in managing the day-to-day AV operation at assigned venues while continuing to actively support event execution. This role helps coordinate event logistics, technician assignments, and operational planning while maintaining hands-on technical involvement in events.
Requirements:
- 3+ years experience in audiovisual event production
- Strong technical knowledge across audio, video, lighting, and meeting room systems
- Reliability, communication, organizational and leadership skills
- Access to reliable transport to travel between assigned venues as required to perform work at multiple venues
- Ability to work flexible hours including early mornings, evenings, weekends, and holidays based on event schedules
- Footwear meeting ASTM F2413 standards
Key Responsibilities:
Operational Coordination
- Assist DET’s in coordinating daily AV operations within assigned venues.
- Review event orders and assist in preparing crew pull-sheets, equipment logistics and labor planning.
- Coordinate event logistics including load-in, setup schedules, and strike timing.
Event Execution
- Serve as a lead technician on events as required.
- Oversee equipment setup and ensure events are executed according to plan.
- Support troubleshooting and technical problem solving during events.
Client & Venue Coordination
- Serve as a technical liaison between AV Concepts, venue staff, and clients.
- Participate in pre-event planning meetings and venue meetings as required.
- Ensure client needs and event requirements are clearly communicated to technicians.
Systems & Documentation
- Review and adjust orders ensuring accuracy in order logistics timing, correct equipment and labor assignments.
Training / Staff Development
- Provide guidance and direction to technicians during events.
- Assist with onboarding, training and mentorship of technicians.
- Models and reinforces a positive working environment centered around company values.
Bonus Points:
- Knowledge of IntelliEvent/Lightning and order writing process is beneficial
Perks:
- Competative salary
- Medical, dental, and vision
- Opportunity for career advancement
- Collaborative team environment that values multiple perspectives and fresh thinking