#EG AI Developer (Agentic AI Systems)

Company Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

We are looking for an AI Developer to play a key role in building our agentic reasoning engines. You will own the intelligent layer of our bespoke enterprise system, ensuring our AI agents are reliable, secure, and capable of solving complex workflows. You will be involved in developing sophisticated RAG capabilities and stateful multi-agentic networks, moving beyond simple chat to high-consequence autonomous systems.

What will you do?

1. Agentic AI Architecture & Development

- Design and implement stateful multi-agent networks and/or workflows using  LangGraph  and/or  LangChain .
- Architect and implement multi-layered guardrails to ensure agent actions remain within business scope, enterprise safety and policy boundaries.
- Build guardrails to mitigate risks such as prompt injection and data leakage.
- Develop sophisticated reasoning engines capable of handling complex, high-consequence autonomous workflows.

2. RAG Pipeline Development & Optimisation

- Build and optimise end-to-end  RAG (Retrieval-Augmented Generation) pipelines , focusing on high-precision retrieval and semantic search.
- Integrate diverse data sources including vector DB, graph DB, NoSQL, and RDBMS.
- Implement advanced RAG techniques such as chunking strategies, query expansion, re-ranking, and hybrid search.
- Apply prompt engineering and context engineering techniques to enhance retrieval quality.

3. AI Microservices & Deployment

- Build and maintain high-performance AI microservices optimised for  OCI-compliant environments .
- Serve AI agents via  FastAPI , packaging and deploying in OCI-compliant environments and  OCP (OpenShift Container Platform) .
- Implement semantic caching and design for parallel LLM invocation to optimise performance.
- Integrate AI evaluation into  CI/CD pipelines  (e.g., Jenkins, GitLab CI).

4. Performance Monitoring & Evaluation

- Use  LLM evaluation frameworks  to quantitatively measure agent performance.
- Leverage AI tracing, observability, and logging tools to identify and fix bottlenecks in complex reasoning paths.
- Monitor and continuously improve agent reliability, accuracy, and efficiency.

5. Cross-Functional Collaboration

- Partner with software teams to define data contracts and integrate information flow from AI layer to software backend and frontend.
- Collaborate with stakeholders to ensure AI solutions align with business objectives and technical requirements.
- Communicate effectively (written and verbal) with technical and non-technical stakeholders at all levels.

Qualifications

An ideal candidate should posses:

Technical Requirements

- Expert-level proficiency in Python , specifically for asynchronous AI applications.
- Mastery of LangGraph and LangChain  for building production-grade, stateful systems with human-in-the-loop verification patterns.
- Proven success in developing RAG capabilities , including experience with chunking strategies, advanced techniques like query expansion, re-ranking, hybrid search, etc.
- Deep hands-on experience  with vector DB, graph DB, NoSQL, and RDBMS.
- Experience building guardrails to mitigate risks such as prompt injection and data leakage.
- Experience integrating AI evaluation into  CI/CD pipelines  (e.g., Jenkins, GitLab CI).
- Experience serving AI agents via  FastAPI , packaging and deploying in  OCI-compliant environments  and  OCP .
- Proficiency in  AI tracing, observability, and logging tools  to identify and fix bottlenecks in complex reasoning paths.
- Experience implementing  semantic caching  and designing for  parallel LLM invocation .
- Knowledge of  prompt engineering  and  context engineering  techniques.

Professional Experience

- At least 2–5 years of experience  in AI/ML development, with substantial work in production-grade agentic AI systems.
- Proven track record of deploying AI solutions in enterprise environments.
- Experience working in Agile or iterative development environments.

Personal Attributes

- Self-motivated with a positive "can-do" attitude.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and collaboration skills.
- Ability to thrive in a fast-paced, innovative environment.

Bonus Qualifications (Preferred)

- Working knowledge of database query languages including  SQL  and  HiveQL  (or equivalent).
- Working knowledge of building  data ETL pipelines .
- Knowledge in building or fine-tuning  deep learning models .
- Knowledge in  mathematical statistical analysis .
- Experience with cloud platforms such as  AWS, GCP, or Azure .
- Familiarity with  Design Thinking  or  Lean UX  methodologies.
- Exposure to  scaled Agile frameworks  (SAFe, LeSS).
- Experience working with distributed teams across multiple time zones.
- Proficiency in using collaboration tools like  Mural, Miro, or Jamboard .

Additional Information

Why Join NCS?

Grow with Us

- Work on cutting-edge AI products that shape the future of technology
- Collaborate with talented, passionate teams across research, engineering, and design
- Access continuous learning opportunities and career development pathways

Make an Impact

- Transform AI research into products that solve real problems for clients and users
- Drive innovation in a leading Technology Services Firm with regional presence
- Contribute to building a better future through responsible, human-centred AI

Thrive in Our Culture

- Experience a  human-to-human  approach where relationships and collaboration matter
- Be part of  Team NCS , where bold ideas meet practical execution
- Enjoy a supportive environment that values diversity, inclusion, and respect

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].