About this role
The General Manager will lead initiatives in Transformation, Process excellence, and delivery excellence within Service
delivery that’s operational in hybrid mode and includes BPS + IT operations, for Client(s) in the Financial services / Capital markets sector. This role entails – Identify, Lead, Manage, Mentor &/or execute Process improvements, Technology-enabled project initiatives with an objective of reducing cost and increasing efficiency / productivity for this BPS + IT Ops delivery engagement.