About this role
Join our team and bring clarity to the world of retail technology. As a Documentation Specialist Engineer (all genders) at GK – a global leader in retail innovation and part of the Fujitsu Group – you turn complex technical content into clear, structured, and user‑friendly documentation for our customers, partners, and internal teams.
Location: Mobile Work (Germany-wide), Berlin
What You’ll Do
- Documentation Creation & Maintenance
Create and update end‑user documentation for POS‑related topics.
- Work closely with the POS team to document new features and product updates.
- Apply principles of topic‑based writing and migrate existing content into structured formats.
- Quality Assurance
Review documentation for structure, consistency, completeness, and correct XML usage.
- Prepare content for review and publication.
- Ensure compliance with documentation standards and versioning requirements.
- Toolset & Author Support
Support authors working with DITA XML, Git, and Oxygen (WebAuthor).
- Improve the authoring framework, templates, and CSS to optimize usability.
- Publishing
Publish documentation versions and variants across multiple channels.
- Continuously refine and automate processes and content delivery workflows.
What You Bring
- Experience with a CMS or CDP
- Experience with XML-based authoring environments (ideally Oxygen Author/Editor)
- Strong understanding of information architecture and technical writing best practices
- Confident use of Git/GitLab (branching, merging, versioning)
- Ability to customize documentation frameworks and CSS
- Strong analytical skills, attention to detail, and quality mindset
- Ability to explain tools and workflows clearly and support authors of all experience levels
- Experience collaborating with cross-functional teams
- Experience with documentation for payment, checkout, or POS software (nice to have)
- Excellent English skills; German is a plus
Why Join GK?
- Mission-driven: We simplify interactions in retail – for businesses and customers alike.
- Empowered by flexibility: Remote-first, flexible hours – work where and how you thrive.
- Security with vision: Permanent contract in a future-focused, stable environment.
- Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by 😉.
- Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader.
- Tech that scales: AI-powered solutions built to grow with the world’s leading retailers.
- Think global: 570,000+ installations in 65+ countries. Real impact, worldwide.
Sounds good? Happy to hear from you…
Not sure if you're 100% a match? Let's talk anyway. We're into potential, not perfection.