Medical Services Head, Network Management

We are currently seeking a high calibre professional to join our team as a Medical Services Head, Network Management.

In this role you will:

- Network strategy & performance: Set and deliver network strategy, annual plans, KPIs and performance reviews; optimize coverage, capability, quality, and access.

- Commercial & contracting: Lead provider contracting, pricing/fee schedule negotiations, renewals, and performance tracking to achieve sustainable cost and service outcomes.

- Governance & risk control: Establish operating procedures and controls for provider fee management, pricing changes, exceptions, and provider performance/issue management.

- Operational change & systems: Sponsor process and system improvements (provider onboarding, panel management, fee updates, data quality, reporting) and lead transition/change initiatives.

- Partnership & stakeholders: Manage senior relationships with internal stakeholders and key providers; run engagement activities (reviews/forums) to strengthen partnerships.

- Wellness programme delivery: Deliver employee wellness initiatives (e.g., vaccinations, screenings, health education) through provider partnerships.

- Team leadership: Coach and develop team members; set clear priorities and accountability for outcomes.

To be successful you will need:

- Bachelor’s degree.

- Relevant medical provider network experience in medical insurance / health benefits.

- Strong negotiation, analytical and problem-solving skills; able to use data to drive decisions.

- Strong communication and stakeholder management at all levels, internally and with providers.

- Self-motivated, well-organized, strong ownership, able to work under pressure.

- Good command of written and spoken English and Chinese.

- Proficient in MS Office (Excel, PowerPoint).