Senior Business Development Manager (Kuala Lumpur, Malaysia)

UMAI provides software to restaurants helping them save time and increase revenues by automating manual tasks, minimize last-minute cancellations, upsell customers more effectively and provide more personalized service, as well as marketing opportunities.

UMAI operates across 4 continents, with offices in 3 countries.

The team has extensive experience in building internet companies and has been part of building some of the largest e-commerce ventures in the Asia Pacific Region. Founded by the former MD of Foodpanda.sg, the largest food delivery service in Singapore, and a member of the founding-team of Nova Founders Capital, one of the largest company builders in South East Asia.

This is not a formal, corporate role. We are looking for someone who has a “hustle” attitude, who is results driven, who is comfortable with ambiguity, is a self-starter and has a sense of humor!

Location: Kuala Lumpur, Malaysia (hybrid)

Employment or B2B contract

Full-time

Your tasks:

- Responsibility for lead generation and acquisition of restaurant brands in Malaysia.

- Manage relationships with restaurants by providing professional, excellent customer service and setting realistic expectations for the partnership in in-person meetings with restaurant owners & management

- Take over your own project(s), where you’ll be responsible for leading growth and developing a strategic plan in areas such as business development, sales, partnerships & customer retention

- Support strategic and daily business which includes expanding the business in current markets as well as develop it in new markets alongside a highly entrepreneurial and international team

- Opportunity to develop sales analytics, SaaS metrics, financial modelling, market research and process optimization

- Stay abreast of new openings, and attend important industry events, network with the industry

Your Profile:

- Bachelor’s Degree in Business, Marketing, Economics, or similar subjects

- 5+ years of sales experience with proven sales track record and ability to develop new business ideally in SaaS companies.

- A deep passion for sales & human interaction, and are a go-getter who loves to hit the streets or pick up the phone to get that important meeting scheduled

- Ability to develop new business, approaching new prospective clients quickly and successfully

- You’re goal oriented, and have superb organization skills

- Strong work ethic and ability to work in a fast-paced environment

- You have an entrepreneurial way of thinking and interest or experience in project management or entrepreneurship

- You have a keen interest in the F&B and/or startup world

- Strong communication and fluency in English , other languages are nice to have

What we offer:

- Attractive, performance-based commission plan that rewards top performers with exceptional earning opportunities

- Fast-track career progression for ambitious individuals looking to grow into senior sales or leadership positions

- Being a part of a high-energy, international team where success is recognized, celebrated, and rewarded

- Gaining hands-on experience in a rapidly growing business, with direct exposure to strategic decision-making and company leadership

- A culture of ownership, autonomy, and continuous learning, where your results directly shape both your career and the company's future

- Working on the company’s further improvement and development while working together closely with the CEO - thereby acquiring insight into the entrepreneurial life

UMAI is one of the fastest growing F&B tech start ups in South East Asia & Europe. If you’d like to become part of UMAI and change the future of the hospitality industry, we urge you to apply!

*Please note that we reserve the right to contact selected candidates only