Assistant Hospital Manager

Assistant Hospital Manager | $75,000–$85,000
Location: Lebanon, NH
Schedule: Full-Time | 40 hours/week, flexible based on hospital needs
Compensation: $75,000–$85,000 annually

Small Animal Veterinary Emergency & Specialty (SAVES) is seeking an Assistant Hospital Manager to join our leadership team in Lebanon, NH. This full-time leadership opportunity is designed for an experienced manager ready to grow their career while helping lead the day-to-day operations, people, and performance of a fast-paced emergency and specialty veterinary hospital.

Working closely with the Hospital Manager and Medical Director, the Assistant Hospital Manager will support hospital operations, develop strong teams, improve workflows, and help create an environment where employees can do their best work and patients receive exceptional care.

Compensation

- $75,000–$85,000 annually
Full-Time Benefits
- Continuing Education + Free VetBloom access (RACE-approved CE)
- CVT/LVT/RVT license reimbursement
- RECOVER Training for advanced CPR skills
- Veterinary Education Discounts
- Professional Development Assistance
- PTO
- Employee Pet Discount
- Access exclusive financial benefits to help you save on student loans, mortgages, and personal loans
- NVA Pet Resort Discount + Pet Insurance Discount
- Medical, Dental, Vision + HSA/FSA Options
- Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity
- 401(k) with employer match
- Employee Assistance Program
Schedule
- Full-Time, 40 hours per week
- Flexible schedule based on the needs of the hospital
- Flexibility within the workweek if operational needs result in longer-than-anticipated days
Responsibilities
- Support the day-to-day operations of a 24/7 emergency and specialty veterinary hospital, helping ensure efficient patient and client flow across departments.
- Partner with department supervisors to manage staffing, scheduling, labor utilization, and changing operational needs.
- Coach, mentor, and develop supervisors, team members, and emerging leaders while supporting a collaborative and accountable workplace culture.
- Participate in recruitment, candidate interviews, onboarding, employee development, performance management, and engagement initiatives.
- Monitor hospital operations across shifts and work with department leaders to address operational challenges in real time.
- Champion an exceptional client experience and assist with client concerns and service recovery when needed.
- Support workforce planning by monitoring staffing levels, overtime, productivity, and labor trends.
- Participate in reviewing hospital performance, financial reports, operational metrics, labor expenses, and key performance indicators.
- Support inventory management, cost-control initiatives, and responsible use of hospital resources.
- Help ensure compliance with OSHA, DEA, controlled substance regulations, hospital policies, safety requirements, and applicable federal, state, and local regulations.
- Identify opportunities to improve hospital workflows, efficiency, quality, communication, and consistency.
- Lead and participate in process improvement, technology implementation, strategic projects, and organizational change initiatives.
- Help maintain a safe, organized, functional, and professional hospital environment, including facility and equipment readiness.
- Collaborate closely with the Hospital Manager, Medical Director, department supervisors, veterinarians, veterinary technicians, and support teams.
- Progressively assume greater responsibility for hospital operations, facility oversight, financial management, strategic planning, and organizational leadership.
- Exercise sound independent judgment in daily hospital operations and provide leadership on behalf of the Hospital Manager when appropriate.
Qualifications
- Minimum of 3 years of progressive leadership or management experience.
- Demonstrated experience supervising multiple teams or departments.
- Strong communication, organizational, critical-thinking, decision-making, and conflict-resolution skills.
- Ability to prioritize multiple responsibilities and remain calm and solutions-oriented in a fast-paced emergency environment.
- Experience coaching, mentoring, and developing employees and emerging leaders.
- Proficiency with Microsoft Office and hospital management software.
- Veterinary medicine leadership experience strongly preferred.
- Emergency or specialty veterinary hospital experience strongly preferred.
- Bachelor's degree in Business Administration, Healthcare Administration, Veterinary Technology, Management, or a related field preferred; equivalent leadership experience will be considered.
- CVT/LVT/RVT certification or equivalent clinical experience is a plus.
- Experience with budgeting, financial reporting, operational analytics, compliance, organizational change, or quality improvement is a plus.
- Knowledge of OSHA, DEA, controlled substance regulations, and veterinary compliance requirements is a plus.
- Fluent English speaking and reading skills required.
About Small Animal Veterinary Emergency & Specialty (SAVES)
Located in Lebanon, NH, SAVES serves a broad New Hampshire and Vermont community, making a meaningful impact across the region.

Our team provides the opportunity to work with complex emergency and critical care cases in a collaborative environment where veterinary professionals are trusted, valued, and encouraged to continue developing their skills. Team members work alongside experienced ER doctors while contributing directly to patient outcomes and client trust.

SAVES supports continued professional development and career growth, whether that means expanding emergency medicine expertise, pursuing advanced skills and certification, or developing into future leadership opportunities.

Surrounding Areas
SAVES is located in Lebanon, NH and is within commuting distance of many veterinary professionals across New Hampshire and Vermont, including:
- Hanover, NH & White River Junction, VT
- Hartford, VT & Woodstock, VT
- Claremont, NH & New London, NH
- Concord, NH & Keene, NH
- Montpelier, VT & Barre, VT
- Burlington, VT

Employee Referral Bonus
Know Someone Amazing?
If this role isn’t the right fit but you know a great CVT, send them our way!
Email [email protected] —you could earn a $1,250 referral bonus if they’re hired.

Considering Relocating?
Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you're relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.

About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

Zip Codes:
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