About this role
What you’ll be doing?
Order processing & administration
- Manage order processing for devices and consumables, handling enquiries from internal and external stakeholders.
- Provide administrative support for the sales and service team, including order data entry and document filing.
- Coordinate with the logistics and warehouse team to arrange deliveries and follow up on shipment status.
Who are we looking for?
- Diploma or above with 3 years of relevant work experience; or university graduates.
- Minimun 3 years of experience in operations, sales support or customer service roles
- At least 2 years of hands-on experience in processing devices & consumables orders
- Proficient in Microsoft Office applications and experience in ERP, SAP and CRM system
- Strong interpersonal, communication, and problem-solving skills
- Customer focus: commitment to high service levels and timely issue resolution
- Operational excellence: detail-oriented, well-organized, and execution-focused
- Proficient in written and spoken English and Chinese (Cantonese & Mandarin)
- Proactive and willing to learn
- Self-motivated and good team spirit
Your ZEISS Recruiting Team