Senior Transformation Delivery Manager

M&T BankPhiladelphia, PennsylvaniaOn-siteFull-timeStaff, 8–12 yearsListed 3 weeks ago

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About this role

Who Are We: M&T Equipment Finance Corporation

(Open to locations within our corporate footprint to include Baltimore, Bridgeport, New York City, Buffalo)

A   high-performing, customer-focused organization   committed to being the most trusted partner for equipment financing solutions.   We bring together specialized   expertise   and the full strength, reach, and capabilities of M&T Bank to drive customer growth, deepen relationships, and deliver durable returns.

What   You’ll   Do: Lead the MTEFG   Technology   Transformation   Program

As a   Senior Transformation Program Manager , you will sit within the MTEFG Transformation Office and drive the   technology and platform transformation initiatives . This   includes,   but   is   not   limited   to :   core   system consolidation and upgrades,   requirements,   data ,   integrations , testing, and deployments . You will   partner closely with Product ,   Technology , and Business   leadership   along with   external vendors to define and implement   the future - state technology platforms.

You will:

- Lead multi-disciplinary teams   through complex business transformation initiatives and high - impact strategic engagements.

- Build credibility and trusted relationships   with senior stakeholders and key partners across the organization to break down silos and enable collaboration.

- Design, implement, and manage   initiatives in alignment with enterprise governance standards and practices.

- Ensure technology solutions align   with business   objectives , regulatory requirements, scalability needs, and customer experience goals.

- Lead with influence , serving as the trusted advisor to sponsors, project leaders, and stakeholders, driving alignment, clarity, and momentum.

- Develop data-driven strategic recommendations   by   leveraging   deep knowledge of banking, customers, products, processes, technology, and organizational dynamics. Lead cross-functional teams with diverse perspectives to drive alignment and informed decision-making.

- Navigate complexity   by managing multiple efforts simultaneously, sequencing activities to mitigate   risk   and achieve target business outcomes.

- Provide senior leadership with clear, actionable insights through comprehensive program performance reporting.

- Drive execution certainty   by   establishing   operating rhythm, setting pace, and ensuring disciplined delivery alongside senior leaders   and strategic partners.

- Measure what matters :   Define clear outcomes, success metrics, and performance indicators to measure   transformation   success and value realization.

- Ensure   timely   follow-through   on critical actions, decisions, risks, and issues through disciplined tracking, documentation, and escalation processes.

- Develop and tailor communication s,   presentations, and other artifacts for audiences across the organization, ensuring clarity, quality, and engagement.

- Demonstrate agility   by adapting quickly to new challenges, unfamiliar domains, and evolving priorities while fostering a culture of innovation and continuous improvement.

- Apply prioritization   and resourcing strategies to ensure effective deployment of talent and capabilities.

- Elevate   transformation   delivery capabilities   by mentoring team members, sharing best practices, and promoting continuous learning across the organization.

- Champion the adoption of Transformation Delivery tools and best practices to ensure actions, risks, decisions, and issues are   identified , documented, managed, and escalated appropriately.

- Understand and adhere to the Company’s risk and regulatory standards,   policies   and controls   in accordance with   the Company’s Risk Appetite.

- Design, implement,   maintain   and enhance internal controls to mitigate risk on an ongoing basis.    Identify   risk-related issues needing escalation to management.

- Promote an environment that supports belonging and reflects the M&T Bank brand.

- Maintain M&T internal control standards, including   timely   implementation of internal and external audit points together with any issues raised by external regulators as applicable.

- Complete other related duties as assigned.

What You Bring: Experience,   Expertise , and Passion for   Transformation

We’re   looking for a seasoned   Transformation Delivery   leader who combines strategic thinking with hands-on experience in driving transformation across complex business environments.   You’ll   thrive in this role if you bring:

- A   bachelor’s degree   and at least   7 years of experience   in   business and technology   transformation programs , product management, or project management. (Equivalent experience of 10 years, including 6 years in relevant roles, will also be considered.)

- Proven   expertise   applying program governance frameworks, methodologies, and tools to deliver measurable outcomes in large-scale transformation programs.

- A recognized certification (e.g., PMP,   SAFe , Agile, or related certification).

- A track record   of   leading enterprise-level, high-impact change initiatives   in large organizations, with   clear evidence   of driving business value.

- Exceptional communication skills   with the ability to translate complex concepts into clear, compelling messages and influence stakeholders at all levels, including executive leadership.

- A natural ability to   adapt and lead through ambiguity , bringing clarity,   confidence   and creativity to evolving situations and shifting priorities.

- A mindset that   embraces   transformation   as opportunity , with the resilience and flexibility to pivot, reframe challenges and guide others through uncertainty.

Preferred Qualifications and Experience: Elevate Your Impact

While not   required , the following qualifications and experience will help you thrive and lead with even greater influence:

- Experience   coaching or developing talent , including mentoring junior   practitioners   or enabling non-experts to perform   transformation   activities confidently and successfully.

- Experience   collaborating with customer experience, UX, or human-centered design teams   to create change strategies that are empathetic, user-informed, and adoption-ready.

- Proficiency   in   collaboration and transparency tools   such as Jira, Miro, Target Process, or Trello, tools that support agile ways of working and cross-functional alignment.

- Exceptional problem-solving and strategic thinking skills , with a demonstrated ability to connect dots across systems, teams, and initiatives.

- Industry experience in banking or financial services,   including a strong understanding of the regulatory, operational, and organizational dynamics that influence transformation success.

- Strong business acumen , with the ability to   anticipate   organizational challenges and design strategies that drive measurable outcomes.

- Experience with   people   leadership responsibilities , including performance management, resource planning, recruitment, and mentoring, whether formally or through matrixed team structures.

#LI-LA1

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $118,200.00 - $197,000.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

# Location
Philadelphia, Pennsylvania, United States of America