About this role
Area(s) of responsibility
- Primary knowledge of the Backup tools is mandatory (e.g. VEEAM, Commvault, PPDM, Cloud backup ).
- Secondary knowledge of the Storage is mandatory (e.g. NetApp, Dell Power etc.)
- Good understanding of storage architecture/zoning/capacity management/migration/DR.
- Expert in Veeam, Commvault backup architecture/flow including Storage Policy/Library/Media Agent/Upgrade/Failure-Troubleshooting etc.
- Knowledge on various backup types such are Cloud backup, File/Server Backup, Exchange archival, BareMetal Backup, Database Backup, Virtual Host Backup, and system restores.
- Resolution of backup/recovery service disruptions and implementation of preventative measures.
- Identify & perform backup environment system tuning
- Schedule management, Adhoc backup request execution, monitor all backups timely and able troubleshooting issue
- Perform routine disaster recovery scenarios
- Troubleshoot Replication errors
- Maintain backup policies and standards
- Maintain all equipment for backup environment to include servers, disk, and tape storage devices
- Performs continuous research and audits to ensure continuous and high levels of performance, security and availability of network and operating systems and peripheral devices.
- Vendor management
- Provide all tier operational support of storage environments, maintaining ownership and a deep technical knowledge
- Able to troubleshoot complex storage problems and provide cost effective, operationally supportable solutions that meet complex customer requirements and SLAs.
- Good understanding of storage and SAN switches
Must have detailed knowledge of RAID, SCSI, SAN, and NAS. Experience with iSCSI is a plus