About this role
Overview
About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
For more information, visit tfghospitality.com
Job Description
Job Summary
At The Royal Stables Private Members Club in Abu Dhabi , we are looking for an experienced and service-focused Captain Waiter to lead the delivery of refined and personalized dining experiences for our members and guests. The role provides hands-on leadership on the floor, coordinating the service team and ensuring every interaction reflects the Club’s standards of attentiveness, discretion, and service excellence.
Key Responsibilities
- Lead an assigned section during service, ensuring smooth coordination and consistently high service standards.
- Guide and support Waiters, Waitresses, and F&B Runners, ensuring clear communication and efficient service delivery.
- Welcome members and guests, recognize preferences, and provide personalized recommendations throughout the dining experience.
- Maintain comprehensive knowledge of menus, ingredients, allergens, beverages, and service sequences.
- Coordinate closely with Culinary and Beverage teams to ensure accurate, timely, and well-presented orders.
- Monitor table progression and service flow, proactively anticipating member and guest requirements.
- Handle feedback and service concerns professionally, escalating where appropriate and supporting effective service recovery.
- Ensure table presentation, service stations, hygiene, and operational procedures consistently meet Club standards.
Desired Skill & Expertise
Desired Skills & Competencies
- Relevant qualification or training in Hospitality or Food & Beverage is preferred.
- 2–4 years of Food & Beverage service experience, including experience leading a section or supporting a service team , preferably within private members clubs, luxury dining, or premium hospitality environments.
- Strong knowledge of elevated dining service, food, beverages, and service etiquette.
- Confident leadership and team coordination skills with a hands-on approach.
- Refined communication and member engagement skills with a discreet and personalized service style.
- Strong attention to detail with the ability to anticipate needs and manage service priorities.
- Composed, agile, and solution-focused in a fast-paced dining environment.