About this role
Overview
About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
For more information, visit tfghospitality.com
Job Description
Job Summary
At The Royal Stables Private Members Club in Abu Dhabi , we are looking for a passionate and service-driven Café Supervisor to lead the day-to-day café experience for our members and guests. The role combines hands-on operational leadership with personalized service, team development, and a strong focus on product quality, presentation, and consistently high Club standards.
Key Responsibilities
- Supervise daily café operations, ensuring smooth service, operational readiness, and consistently high standards.
- Lead and support the café team during service, providing coaching, direction, and real-time feedback.
- Engage with members and guests, anticipate preferences, and ensure attentive and personalized service.
- Maintain strong knowledge of coffee, beverages, food offerings, ingredients, and current café trends.
- Monitor product quality, presentation, service flow, cleanliness, and overall café ambience.
- Handle member feedback and service concerns professionally, ensuring timely resolution and appropriate follow-up.
- Manage stock levels, ordering, wastage, and inventory while supporting cost control and revenue opportunities.
- Ensure compliance with food safety, hygiene, health and safety, and established Club procedures.
Desired Skill & Expertise
Desired Skills & Competencies
- Diploma or relevant qualification in Hospitality, Food & Beverage, or a related field is preferred.
- 3–5 years of café or Food & Beverage experience, including at least 1 year in a supervisory capacity , preferably within a private members club, premium café, or luxury hospitality environment.
- Strong leadership and hands-on team coaching capabilities.
- Good knowledge of specialty coffee, beverages, café service, and contemporary product trends.
- Strong member engagement and service recovery skills.
- Commercial awareness with an understanding of inventory, cost control, upselling, and operational performance.
- Organized, adaptable, and composed with a strong eye for quality, presentation, and detail.