Citizen Services Representative

Road Commission for Oakland CountyWaterford, MichiganOn-siteFull-timeMid level, 2–5 yearsListed 2 weeks ago

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About this role

Duties:

- Receives and responds to citizen requests/concerns.

- Prepares monthly and annual reports.

- Researches and maintains claim and lawsuit files.

- Performs radio communicator duties.

- Types letters, memos, and various forms.

- Performs all duties in a customer service orientated manner, adhering to all safety and board policies, regulations, or procedures.

- Must perform duties in a safe, professional, and courteous manner to promote a positive image of the Road Commission for Oakland County.

- Requires a daily schedule that supports RCOC hours of operation.

- Regular and predictable onsite job attendance is an essential function of this position.

Special Experience/Education

- A High School Diploma or equivalent is required.

- Training in office procedures and clerical skills are required.

- A minimum of two (2) years of clerical and word processing experience is required.

- Must possess and maintain a valid State of Michigan Driver’s License.

Disclosure: This position is within a bargaining unit and the individual that holds this position is subject to the terms and conditions of the existing collective bargaining agreement.

Disclaimer

- Must be legally eligible to work in the United States and possess a Valid Driver's License.

- Attractive benefits package.

- EOE/ADA/Drug Free Workplace.