Runner

Kennebunkport Resort CollectionHamilton, OntarioOn-siteFull-timeJunior, 1–2 yearsListed 2 weeks ago

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About this role

Essential Functions

- Deliver food orders from the kitchen to the appropriate guest table promptly and accurately.

- Verify food presentation, temperature, garnishes, and order accuracy prior to delivery.

- Communicate with servers and culinary team regarding special requests, allergies, modifications, or other guest needs.

- Assist servers in providing efficient and attentive service throughout the meal.

- Maintain awareness of tables and anticipate guest and service needs.

- Clear and reset tables as needed while maintaining a clean and polished restaurant environment.

- Assist with setting tables and rearranging tables to accommodate larger parties.

- Maintain consistent restaurant presentation and cleanliness throughout the shift.

- Restock plates, silverware, glassware, service supplies, and other items to established par levels.

- Assist with opening and closing side work as assigned.

- Work collaboratively with servers, bussers, cooks, bartenders, and management to ensure smooth service.

- Respond to guest questions and requests in a professional and courteous manner, involving management or the appropriate team member when necessary.

- Follow all departmental policies and procedures.

- Follow all safety and sanitation policies and procedures.

- Maintain a professional appearance and demeanor consistent with luxury hospitality standards.

- Perform other duties as assigned.

Qualifications

- High school diploma or equivalent; or relevant hospitality experience.

- Previous restaurant, hotel, or hospitality experience preferred.

- Experience in a high-volume, luxury restaurant or hotel environment is a plus.

- Experience providing exceptional customer service in a fast-paced environment.

- Positive attitude and ability to work effectively under pressure as part of a team.

- Strong attention to detail and ability to prioritize multiple tasks.

- Highly responsible and reliable.

- Ability to remain calm, courteous, and professional at all times.

- Eager to learn and grow within the restaurant.

- Must meet the minimum age requirement of the jurisdiction.

- Must be flexible to work all shifts, including mornings, weekends, and holidays.

Physical Requirements

- Ability to stand and walk throughout the shift.

- Frequent lifting and carrying of trays, plates, and service items.

- Ability to bend, kneel, push, and pull.

- Ability to safely carry food and service items throughout the restaurant.

- Ability to work efficiently for extended periods in a fast-paced environment.

- Frequently standing up, bending, climbing, kneeling, and moving about the facility.

- Carrying, lifting or pulling items weighing up to 50 pounds.

- Will be required to work a flexible schedule including evenings, weekends, and holidays.

Benefits

We are looking to hire the most highly qualified people and provide a competitive benefits package which include:

- Paid Parental Leave

- Health Insurance

- Dental Insurance

- Vision Insurance

- Vacation, Sick and Holiday Pay

- Company Basic Life Insurance

- Company paid Accidental Death & Dismemberment

- Company paid Short Term Disability

- Company paid Long term Disability

- 401k Retirement Plan

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.