About this role
About Company
Transparent BPO is a leading provider of contact center BPO services. Through talent, process, and technology, we integrate with our client’s brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.
Position Overview:
We seek a dedicated and results-driven Full Cycle Sourcing Specialist focused exclusively on high-volume sourcing across diverse channels. This role is vital for building and maintaining a robust talent pipeline to support our recruitment initiatives. The ideal candidate will possess a strong background in sourcing, demonstrating a data-driven approach and a proven ability to effectively identify and engage prospective candidates.
Key Responsibilities:
- Develop and implement innovative sourcing strategies to attract a high volume of qualified candidates through job boards, social media, networking events, and referrals.
- Conduct thorough market research to identify trends and new sourcing techniques, ensuring access to top talent.
- Build and maintain talent pools and pipelines to address current and future staffing needs.
- Utilize and optimize Applicant Tracking Systems (ATS) for tracking sourcing activities and candidate engagement.
- Collaborate closely with hiring managers to understand specific sourcing requirements and desired candidate profiles.
- Create compelling messaging and outreach strategies to effectively engage potential candidates.
- Maintain accurate records of sourcing metrics and candidate interactions.
- Analyze sourcing data and key performance indicators (KPIs) to continuously enhance sourcing efforts and strategies.
Qualifications:
- High school diploma or equivalent experience in sourcing.
- Proven sourcing experience, preferably with a focus on high-volume recruitment (desirable).
- Strong knowledge of various sourcing methodologies and tools.
- Excellent communication and interpersonal skills with the ability to connect with candidates and stakeholders.
- Proficient analytical skills to interpret sourcing metrics and KPIs.
- Ability to work independently as well as collaboratively in a team environment.
- Proficient in using Applicant Tracking Systems and sourcing tools.
- Open to travelling to both locations.
Key Performance Indicators (KPIs):
- Number of qualified candidates sourced per month.
- Conversion rate of sourced candidates to interviews.
- Conversion rate of hires per source vs. leads generated by source.
- Achieving 100% fill rates for open positions.
Education/Experience
· Associate degree in Business Studies or Human Resource or related field, or 1 years proven experience in Recruiting