Customer Service Representative

Waste Connections US, Inc.Wright, FloridaOn-sitePart-timeMid level, 2–5 yearsListed 2 weeks ago

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About this role

Robert Wright Disposal,   a Waste Connections Company, is looking to add a   Customer   Service Representative   to our team in   Glenmont, NY.

Schedule:   Monday through Friday, 8:00am to 5:00pm

Pay Rate:   $21.50 per hour

Why Choose Us?

We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

Our priority is to make sure we hire professional   customer service   representatives that care about the safety of our drivers and the service provided to the community. As a   customer service   representative with us the minimum responsibilities are:

- Answering customer calls and processing customer orders for new service, discontinuance, or changes in  service .
- Accepting payments from customers, researching  customer billing   inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determine  service  requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to  service  issues.

What we need from you:

- 2 years of high volume   Customer Service   experience
- Experience with   Microsoft Word , Excel and Outlook
- Excellent verbal and   written communication   skills

What you’ll get from us:

- Competitive Compensation
- 401(K) with company match; let us help you save for your future
- Healthcare; Medical, Dental, Vision
- Perks, perks, perks!  Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
- Insurance: Life, Short Term/Long Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.