About this role
Service Advisor – Ride the Front Line of the Action
Tom Wood Honda Powersports | Indianapolis, IN
Turn Your Passion for Powersports Into a Career
At Tom Wood Honda Powersports, we dont just service bikes—we fuel adventures. Whether its a weekend rider, a daily commuter, or someone chasing adrenaline on four wheels, our customers trust us to keep them moving.
Were looking for a Service Advisor who can bring energy, personality, and professionalism to the front lines—someone who can translate customer needs into action and keep the shop running like a well-tuned engine.
What Youll Do (A.K.A. Be the Hero of the Service Lane)
- Be the first impression —greet riders, build trust, and create a standout experience
- Listen like a pro and translate customer concerns into repair orders
- Work hand-in-hand with technicians to keep repairs moving efficiently
- Provide clear updates on timelines, repairs, and recommendations
- Recommend maintenance and repairs with honesty and confidence
- Keep customers informed, excited, and coming back for more
- Handle questions, concerns, and curveballs with professionalism
What Makes You a Great Fit
- You thrive in fast-paced, customer-facing environments
- Youve got strong communication skills and can connect with anyone
- You understand (or want to learn) powersports or automotive service
- You can juggle multiple tasks without dropping the ball
- You bring a sales mindset —because great service is great selling
- Bonus points if you love motorcycles, ATVs, or anything with an engine
Why Youll Love It Here
- Youll work with a team thats Passionately Driven and Humbly Confident [ (https://tomwood0-my.sharepoint.com/personal/jay_kinder_tomwood_com/_layouts/15/Doc.aspx?action=edit&mobileredirect=true&wdorigin=Sharepoint&DefaultItemOpen=1&sourcedoc={454bca0c-d319-4dd4-b68d-1be1dc0812db}&wd=target(/General.one/)&wdpartid={50ac1454-ed82-4b05-9d21-0cd68c40addb}{1}&wdsectionfileid={957db1fc-a43b-4776-9ae1-510fc64258da})
- Opportunities to grow within a family-owned company with 50+ years of success
- Competitive pay, performance incentives, and real career paths
- Full benefits package (health, PTO, 401k, etc.
- A fun, high-energy environment built around the powersports lifestyle
The Bottom Line
If youre the type of person who:
- Loves helping people
- Enjoys a fast-paced, high-energy environment
- Wants a role where you can sell, solve problems, and build relationships
This isnt just a job—its your chance to be part of the ride.