Swim School Supervisor, Juanita Aquatics Center

Job Title:   Swim School Supervisor

Location:   Juanita Aquatic Center

Employment Type:   Full-time, non-exempt

Reports to:   Wave Swim School Director

Supervises:   Swim Instructors

Schedule: Works 5 days a week, including at least one weekend day.  Weekday shifts are generally 2pm to 10pm, weekend shifts are 7:30am to 3:30pm

Job Summary:

A Swim School Supervisor's primary purpose is to ensure students receive high-quality swim lessons. They support the swim instructors during swim lessons, build strong relationships with swim school participants and families, and ensure pool rules are enforced and followed.

Key Responsibilities:

Wave Swim School Responsibilities:

- Thorough knowledge and understanding of Wave Swim School curriculum as well as general policies and procedures (training provided).

- Supervise, evaluate, and provide feedback to swim instructors.

- Train new swim instructors and provide ongoing training for all instructors

- Supervise the deck to ensure smooth running operations.

- Maintain a positive and welcoming atmosphere at the facility.

- Build relationships with swim school participants and families to ensure customer satisfaction and support the Wave community.

- Provide excellent guest service to swim school families in person, email and via phone calls.

- Ensure swim instructor shifts are filled and be prepared to substitute swim instructor shifts when coverage is needed

- Be prepared to substitute lifeguard shifts when coverage is needed

- Various administrative tasks including handling customer accounts, class assignments, creating program materials, etc.

- Determine whether or not a student has mastered all the required skills in their level and is ready to advance to the next class.

- Data collection and tracking, including student progress, retention rates, and swim instructor skills

- Additional responsibilities may be assigned by the supervisor.

Facility Maintenance Responsibilities:

- Perform maintenance tasks to ensure a clean and safe facility.

- Implement and/or lead the implementation of Emergency Action Plans when needed.

- Provide emergency care and treatment as required and/or until the arrival of emergency medical services.

- Monitor pool water chemistry through water testing; ensure that all required chemical checks are taking place and being recorded.

- Advise staff of additional cleaning tasks as needed, based on facility conditions.

- Maintain and abide by all King County Health Code standards.

- Complete required reports and records including incident, accident, theft, vandalism and any other incidents of concern.

Qualifications:

- Current American Red Cross Lifeguard/First Aid/CPR certification or the ability to attain certification upon hire

- Must be 18 years of age or older

- Experience teaching swim lessons for a minimum of 2 years

Compensation and Benefits:

Starting hourly rate for this position is $24 to $26 per hour. This is a 40-hour per week full-time non-exempt position based at the Juanita Aquatics Center, with occasional coverage or training responsibilities at the Redmond Pool. The position requires a willingness to work evenings and weekends.  Wave offers a benefits package including medical, dental, and vision insurance.