Security Officer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.

About the role

The Security Officer   is responsible for   the day-to-day security force of the resort to ensure the safety and security of all guests,   employees   and property. The role includes risk, loss management of the property, supporting workplace safety, life/fire safety systems, and preventing situations that could jeopardize the safety and operation of the hotel. The ideal candidate must have   strong communication   and problem-solving skills.

What you will do

- Be part of the opening team

- Assist the Hotel team with responsibility to ensure the protection of guests,   patrons   and associates; their property, Hotel property,   building   and grounds.

- Enforce Hotel rules,   regulations   and policies as well as the departments’ rules,   policies   and standards .

- Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated   issues   etc.

- Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as   required .

- Respond to all emergency calls including Emergency Response team calls. Will   assist   in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.

- Patrol building   noting   and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher.

- Implement all policies and procedures   regarding   security and safety.

- Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.

- Assist with Worker’s Compensation, complete reports, and   maintain   a health   and safety.

- Write comprehensive incident reports and conduct thorough investigations. Maintain report records,   assist   and follow-up on investigations, and approve reports and logs. Initiates and   assists   General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.

- Contain   and transport items potentially contaminated   in accordance with   Blood Borne Pathogen program and training.

- Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.

- Interact and conduct V.I.P. escorts in a professional and courteous manner .

What you bring

- High school education or equivalent experience

- Average reading, writing, and oral   proficiency   in the English language.

- 1 year of experience in law enforcement or security work preferred but not   required .

What we offer:

- Competitive salary and a comprehensive benefits package

- Market-leading pay and benefits (Medical, Dental,   Vision   and Retirement Savings Plan)

- Complimentary accommodation at other Four Seasons Hotels and Resorts

- Complimentary dry cleaning for business clothing

- Complimentary employee meals

- Paid holidays, vacation, and sick days

- Culinary, retail and wellness experiences at special rates

Schedule & Hours:

Full   Time; Overnight   Shift

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal