About this role
## Job Summary
NetApp is seeking an experienced Principal Engineer to provide technical leadership for the NetApp Console SaaS platform, with ownership across cloud architecture, reliability, observability, FinOps, and AI-driven operations.
This role will define the long-term platform strategy, guide architectural decisions, and partner with Engineering, Product, SRE, Cloud Operations, and leadership teams to build scalable, secure, resilient, and cost-efficient cloud services
## Job Requirements
Key Responsibilities
- Define the technical architecture and roadmap for NetApp Console SaaS.
- Lead the design of cloud-native services that are scalable, secure, highly available, and resilient.
- Own platform reliability, scalability, performance, and operational readiness.
- Define and manage SLIs, SLOs, SLAs, error budgets, and operational KPIs.
- Drive adoption of AI Agents and AIOps solutions for DevOps, SRE, incident response, root cause analysis, and remediation.
- Promote self-healing infrastructure, predictive operational models, and automation to improve efficiency and reliability.
- Lead observability strategy across applications, infrastructure, and customer-facing services.
- Establish best practices for monitoring, alerting, incident management, and operational analytics using platforms such as Dynatrace, Grafana, ELK Stack, and OpenTelemetry.
- Own cloud capacity planning, forecasting, utilization, and cost optimization strategies.
- Provide visibility into cloud spend, growth trends, governance gaps, and optimization opportunities.
## Education
- BS/MS in Computer Science, Engineering, or related field.
- 15+ years of experience in software engineering, cloud architecture, platform engineering, SRE, or cloud operations.