Boutique Assistant

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.   Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.   At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOUR MISSION:

Our world-leading luxury Maison in Jewelry and Watches - Cartier is looking for a passionate and highly professional Boutique Assistant to join our boutique in Amsterdam.

As an Ambassador of the Maison, you will   be responsible for   welcoming our clients, managing waiting   time   and ensuring that they are being taken care of in the most efficient manner. You will also   support in   assisting   the Sales Associates during sales and   participate   in daily boutique operations.

HOW WILL YOU MAKE AN IMPACT?

Floor management:

- Welcome   and greet clients upon their arrival in the boutique

- Support in managing the waiting time, providing information and storytelling about the Maison and the boutique, and making sure the clients are being taken care of.

- Support in ensuring the   B outique’s environment is impeccable   from   the boutique’s set up and   set down .

- Responsible   in   managing,   ordering   and   daily replenishment of floor supplies such as shopping bags, catalogues, pouches, stationery, wrapping paper, client beverages as necessary to ensure smooth operations

- Responsible for the onboarding of new BA interns

- Targeted on waiting time, welcoming and grooming of the team   Barometer

Sales   support :

- Assist   the team throughout the sales managing gift wrapping,   assisting   discreetly with various tasks as needed.

- Assist   the team with client services, such as executing quick services as needed (cordon change,   shining   etc.)

- Assi st   the team by selling fragrances

Extra tasks

- Responsible for supporting SA to elevate their client experience by informing them about local events   during daily briefs,   proactively checking what client could be interested in.

- Contact with   the CRM   team to   understand and support the team with their gifting strategy

- Support boutique activation campaign like Easter,   Mother’s Day   etc …

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

- You are fluent in English,   Dutch is a plus.

- You have a strong customer focus and team spirit.

- You have a passion for our Maison and luxury.

HOW DO WE KEEP YOU SMILING?

You will be based in one of our Cartier boutiques in Amsterdam (Pieter Cornelisz   Hooftstraat   or de   Bijenkorf ). You will collaborate with experienced and inspiring colleagues.

As a significant member of the  Cartier  community, you are also part of a much bigger family at Richemont. We strongly believe in internal development,   mobility   and offering   various opportunities   to enhance both your personal and professional development.

#Richemont #WeCraftTheFuture