About this role
JOB SUMMARY
Reports to the Assistant Supervisor / Supervisor and ensure smooth daily operations as follows:
- Ensure prompt collection of soiled linen from end users and sent to laundry vendor for washing for inpatient / outpatient / offsite
- Responsible for the receiving and distribution of clean linen from the laundry vendor to end users according to their pre-determined quantity requirements for inpatient / outpatient / offsite
- Responsible for the preparation of curtains in accordance to the curtain schedule and any other ad-hoc curtain change request
- Responsible for the receiving and distribution of special items from the laundry vendor to end users and vice versa
- Manage uniform room and assist with the issuance of uniforms for existing staff and new hires
- Conduct daily random quality checks on the clean linen received from the laundry vendor and ensure defective linen are not circulated/issued and utilized
MAIN DUTIES AND RESPONSIBILITIES
SPECIFIC
INPATIENT / OUTPATIENT / OFFSITE
- Perform soiled linen collection chuted down through the pneumatic chute and manual collection from the soiled linen bay
- Transfer soiled linen from the soiled linen chute collection area to the loading bay
- Identify and segregate the different types of linen used in mTTSH, NCID, AMK Rehab and ICH, ensuring the correct linen is supplied to the end users
- Prepare, pack and deliver linen supplies to the departments as per their pre-determined quantity requirements
- Perform linen distribution via the AGV system, as well as by manual top-up process
- Sort all incoming linen and arrange the linen into the AGV and shelves according to their specific allocations
CURTAINS
- Assist Supervisor in the management of curtain inventory
- Track movement of curtains to wards and laundry vendor
- Assist Supervisor in planning the curtain schedule and ensure curtains for inpatient and outpatient are changed according to the schedule
- Assist with ad-hoc requests such as terminal cleaning or curtain track maintenance and make revisions to the curtain schedule
SPECIAL ITEMS
- Keep track and ensure that all special items that are collected and returned are accounted for with documentation
- Receive and validate clean special items from the laundry vendor
- Pack the special items in an organized manner for the collection by end users
UNIFORMS
- Identify and segregate uniforms used by various stakeholders
- Manage the uniform store and ensure it is neat and organized
- Assist Supervisor in the planning and execution of uniform issuance to end users (new hires / annual issuance)
- Ensure quality control in the uniforms issued to end users
- Assist with the administration and inventory tracking of the uniforms
- Support and provide recommendations on the procurement of uniforms
MENDING
· Sieve out defective linen for mending services
· Assist to mend defective linen using sewing machine when required
GENERAL
· Assist and liaise with end users on ad-hoc requests according to documented quality procedures and work instructions
· Assist the Supervisor in inventory count when required
· Facilitate physical disposal for the condemned linen
· Do daily housekeeping within the department and adhere to infection control guidelines
· Ensure common corridors and various emergency exits are not blocked or hindered and adhere to all fire safety measures
· Actively participate as a member or team lead for quality improvement projects at hospital-wide / department level
· Any other duties or projects as assigned by Assistant Supervisor / Supervisor / Senior Executive / Senior Manager / Manager / Director, Hospitality & Environmental Services