Pharmacy Technician: Rare Orphan

Job Title: Pharmacy Technician: Rare Orphan Job Description
We are seeking a dedicated Pharmacy Technician to join our team in a role focused on rare orphan medications. You will be responsible for processing prescription insurance information, adjudicating pharmacy claims, managing patient communications, and ensuring the delivery of medications.
Responsibilities
- Locate and enter accurate prescription insurance information on patient profiles by processing eligibility checks and adjudicating pharmacy claims.
- Adjudicate claims and troubleshoot rejections to communicate correct information to patients.
- Communicate the need for medication prior authorization to providers and act as a resource during the PA process.
- Manage inbound calls from patients, clients, physicians, practitioners, and clinics regarding inquiries about order status, services provided, and financial support options.
- Serve as a technical resource for adjudication while identifying areas for improvement.
- Enter detailed, accurate, and grammatically correct progress notes for proper documentation on patient profiles.
- Contact patients to schedule medication delivery and payment, ensuring accurate information in their profiles for timely distribution.
- Manage patient refill coordination and follow-up to ensure adherence to therapy plans.
- Identify and report adverse events and product complaints to clinicians for patient safety.
Essential Skills
- Pharmacy technician certification
- 2+ years of pharmacy operation experience
- Experience in data entry and customer service
- NC Registered (NCBOP) preferred
Additional Skills & Qualifications
- High School Diploma required
- Prior experience working in a pharmacy setting required
- Healthcare experience preferred
- Excellent organizational and time management skills
- Competent in basic computer skills
- Multi-task oriented
- Ability to effectively work with people
- Conscientious and detail-oriented
- Flexible and adaptable
Work Environment
The role operates in a call center environment, with work hours from Monday to Friday, 9am to 6pm. The team is on-site during these hours, with the potential for a hybrid schedule if the role becomes permanent. The office is closed on weekends and major holidays, ensuring work-life balance. There is no direct patient contact.
Job Type & Location
This is a Contract position based out of Cary, NC.
Pay and Benefits
The pay range for this position is $22.00 - $24.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cary,NC.
Application Deadline
This position is anticipated to close on Sep 21, 2026. About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.

If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.