About this role
Unleash your energy within! Be a part of the EDC Team!
Acts as a hands-on lead in developing and facilitating Analytics operational and communication activities, with duties including but not limited to:
- Participating in company-wide strategic planning; working with other departments on projects that have low to high-impact on business systems, data and processes.
- Performing customer service and relationship building in support of other departments.
- Ensuring departments are aware of and are utilizing Analytics Department tools and resources such as: dashboards or other customized tools and providing end-user education and training as needed.
- Identifying and resolving deficiencies in the Analytics Department by recommending changes to processes, procedures and/or policies.
- Ensuring standards for Analytics Department customer service satisfaction are met by conducting regular surveys of work performed by staff.
- Developing, implementing and maintaining applicable Analytics Department documentation including but not limited to business process workflow, specifications and Analytics Department Policies and Procedures.
- Use quantitative methods to derive actionable insights and outcomes from data.
- Provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of SCM and Operations objectives.
- Involved in setting strategic direction to establish near term goals for areas of responsibility.
- Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
- Lead delivery teams to develop and interpret analytical models, conduct analysis to gain insights into client business problems, propose solutions and quantify the improvements in Supply Chain metrics.
- Make recommendations in terms of changes in strategies or tactics driven by analytical insights.
- Creates a plan and methodology to track results of analytic implementation.
- Identify additional opportunities.
- Attending and participating in meetings as directed.