Asst Manager, Inpatient Operations

NHG HealthOn-siteFull-timeJunior, 1–2 yearsListed 1 week ago

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About this role

Job Description

Reporting to the Sr Manager / Manager, TTSH Inpatient Operations, the Asst Manager / Sr Executive will drive inpatient operational excellence through care transformation, process redesign, digitalisation, and workforce sustainability initiatives.

Main Duties & Responsibilities

- Support and coordinate hospital transformation projects related to inpatient operations, including infrastructure, process improvement, and IT initiatives.

- Partner Medical, Nursing and Allied Health leads to drive Hospital without Walls strategy through innovative care delivery and operational models.

- Partner Nursing and multidisciplinary teams across ICU, HDU, General Wards, and TTSH Wards @ Ren Ci to implement care redesign, automation, digitalisation, and job redesign initiatives.

- Manage inpatient-related projects across the project lifecycle, including planning, implementation, monitoring, funding applications, and procurement.

- Analyse workflows, identify improvement opportunities, and implement sustainable solutions to enhance patient outcomes and operational efficiency.

- Engage and collaborate with clinical, nursing, operations, and support services stakeholders to drive change and achieve project objectives.

- Monitor project performance and prepare reports to support data-driven decision-making.

- Support departmental goals aligned with TTSH's strategic priorities.

- Undertake special projects and other duties as assigned.

Requirements

- Bachelor's degree or higher in a relevant discipline.

- 1-3 years of experience in project management, healthcare operations, process improvement, or transformation initiatives; healthcare experience is advantageous.

- Strong analytical, problem-solving, project management, and stakeholder engagement skills.

- Effective communication and interpersonal skills with the ability to work across multidisciplinary teams.

- Proficient in Microsoft Office applications.

- Self-driven, adaptable, and able to thrive in a dynamic environment.

- Candidates without prior experience but with strong learning agility and interest in healthcare transformation are welcome to apply.

- More experienced candidates may be considered for a senior role.