Security Assistant Manager

Four Seasons Hotels LimitedCabo San Lucas, Baja California SurOn-siteFull-timeSenior, 5–8 yearsListed 1 week ago

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About this role

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”

Be You

The   Security  A ssistant Manager  is a leader that has the capability and responsibility to support   officers,   supervisors to mitigate any risk into the property, help to keep the safety and wellbeing of guests, homeowners,  colleagues  and all individuals into the property. Prevention will  be always  the best resource to  archive    goals  and  mission .

Knowledge and Skills

- At least 2~3 years of relevant work experience in   Luxury   Hotel.

- Self-driven and   a strategic   resourcing professional.

- Good team spirit, multi-tasking, cooperative with good   communication   and interpersonal skills.

- Good command of both written and spoken   Spanish and English.

- Managing a Health and Safety program

- Prior experience in supporting business strategy including the promotion of security-based sales/value add to operational programs

- Prior experience in CPR, First Aid,   firefighting   and crowd management

- Prior experience with security investigations

- Prior experience with physical security equipment and engineering infrastructure

- Experience reporting, investigating, and documenting   work-related   accidents and incidents including guest and employee loss   in an objective and comprehensive manner.

- CPR certified (certified trainer preferred).

- A passion for teaching and training staff is preferred.

*This position requires applicants to have valid work authorization in Mexico

Master Your Craft

- Implement and   maintain   a Health and Safety Management system including   maintaining   safety statements, risk   assessments   and   appropriate training

- Schedule,   discipline   and direct security personnel in all aspects of security policies and procedures

- Take an active role in the development and implementation of the property's fire and emergency plan, Fire and Emergency Response preparedness plan and all related training including conducting regular fire drills

- Set-up documentation process for all incidents occurring in the Residences in connection with crime, subversions, potential   liabilities   and insurance requirements; and in documenting such activities   remain   objective and   write   comprehensive reports.  Advise and recommend a wide variety of control measures appropriate to the incident or event.  Directs and/or   assists   in internal and external investigations.

- Guide employees in the handling of unusual resident or employee issues, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or   homeowner accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.

- Control and   maintain   the order of systems, including but not limited to the CCTV, access control system, alarm   system   and fire protection system and   establish   escalation plan for systems faults and issues   in a timely manner

- Ability to respond properly to all types of   emergency   or safety situation

- Ability to manage and supervise the   day to day   security employees of the property and to ensure the safety and security of all residents, employees,   personnel   and the property

What We Offer and What You Can Expect

You will be part of a supportive team with a true family-oriented culture, where your talent will be valued and recognized.

- You will become part of a supportive team with a genuine family spirit, where your talent will be valued and recognized.

- Highly  competitive salaries , with an attractive annual incentive plan for management and Department Head positions.

- Transportation service  from San Lucas and San José del Cabo to the resort.

- Uniform laundry service , ensuring comfort and  a professional  appearance.

- Training programs  and in-house workshops to support your professional development.

- A dynamic, diverse, and challenging work environment with close interaction with the leadership team.

- Recognition programs  that celebrate your achievements, including awards for years of service, Employee of the Month, and Employee of the Year.

About Four Seasons Hotels & Resorts:

Four Seasons Hotels and Resorts opened its first hotel in 1961, and its history has been one of continuous innovation, remarkable growth, and an unwavering commitment to the highest standards. For  nearly 50  years, Four Seasons has transformed the hospitality industry by combining genuine care and efficiency with the finest traditions of international hospitality.  Four Seasons Hotels and Resorts has been ranked EVERY YEAR as one of FORTUNE Magazine’s “100 Best Companies to Work For” since 1998 and has been named a Great Place to Work Legend, an honor currently held by only 12 companies worldwide.

Service Culture

Currently  operating  120 hotels and resorts and 45 residential properties in major city centers and resort destinations across 47 countries, with more than 50 projects under planning or development, Four Seasons consistently ranks among the world’s finest hotels and most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset—and the key to our success—is our people. We believe that each of us deserves a sense of dignity, pride, and satisfaction in what we do.

What Is It Like to Work for Four Seasons Hotels & Resorts?

At Four Seasons, we guide all our actions by the Golden Rule: “Treat others as you would like to be treated.” Here, you will work on a team built on mutual respect, collaboration, exceptional service, and a passion for hospitality.  As a luxury brand, your work will also be guided by the highest standards to  ensure exceptional quality and service at all times .  Expect to work hard while having fun and learning along the way, taking your career, experience, and skills to the next level. As an added benefit, working with Four Seasons gives you the opportunity to build an international career and travel around the world while staying at incredible  properties  at no cost.

Learn More by Visiting Us:

Company Website:  www.fourseasons.com    
Internal Careers:  https://jobs.fourseasons.com/    
LinkedIn:  https://www.linkedin.com/company/four-seasons-hotels-and-resorts    
Facebook:  https://www.facebook.com/FourSeasonsJobs    
Twitter:  https://twitter.com/FourSeasonsJobs

******Please note that due to the   large number   of responses we receive, only candidates being considered for the above position will be contacted for an   interview.* *****