About this role
About The Role
Job Summary:
Sell products/services to meet sales targets for the assigned business/territory and overall business objectives.
General Responsibilities:
- Assist management in managing daily operational expenses in relation to the operating budget.
- Implement action plans (e.g., making regular calls/visits, taking orders, etc.) to achieve sales targets for the assigned business/territory.
- Track individual and team progress against key performance indicators and sales plans. Prioritize and review daily sales activities.
- Conduct sales activities for the assigned business/territory, including product portfolio management, introducing marketing plans, order-taking, and preparing in-store marketing and merchandising displays.
- Prepare quotations, proposals, and contracts for sales agreements.
- Report on competitor activities and products.
- Record sales data for reporting and tracking purposes. Maintain relevant customer data in the appropriate customer relationship management database.
- Coordinate continuous improvement activities to enhance the sales process, sales plans, customer satisfaction, etc. Track and ensure payments are collected from customers.
- Investigate, resolve, and record customer issues and provide advice on follow-up actions.
- Respond to customer orders and inquiries, and inform them about promotions and new products.
- Work with relevant departments to ensure timely product deliveries. Assist in maintaining close and positive business relationships.
Skills and Knowledge:
- Good working knowledge with at least 1-2 years of experience in a similar role and understanding of the industry/market/competitors/customers.
- Good working knowledge of the assigned territory/products/services and sales skills.
- Skilled in communication and negotiation.
- Basic skills in research and analysis.
- Proficient in Microsoft Office (e.g., Excel, Word, and PowerPoint).
- Fluent in both Malay and English (spoken and written).
Education:
- SPM or equivalent qualification.
What You Will Deliver
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