Head of AI Engineering

Hastings Insurance Services LtdHybridFull-timePrincipal, 12–15+ yearsListed 1 week ago

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About this role

Head of AI Engineering

As a member of the CIO Technology Engineering senior leadership team, the Head of AI Engineering will lead the design, deployment, integration and continuous improvement of enterprise AI and machine learning capabilities, including ML platforms, generative AI, LLM services, feature pipelines and   MLOps   tooling.

The role   is responsible for   establishing   AI engineering standards,   governance   and best practices across the model lifecycle, ensuring solutions are scalable, secure, compliant and deliver measurable business value.

About the role

- Lead AI engineering,   MLOps   and platform teams, driving high-quality delivery and operational excellence.

- Define and   maintain   engineering standards, AI   guardrails   and Responsible AI practices.

- Oversee model development, deployment, monitoring,   evaluation   and continuous improvement processes.

- Drive preventative controls, automation,   observability   and root cause analysis to minimise technical debt and service issues.

- Partner with Architecture, Risk,   Compliance   and business stakeholders to shape AI roadmaps and align delivery with strategic   objectives .

- Provide clear reporting on progress, model   performance   and value realisation,   identifying   opportunities for improvement.

- Build,   mentor   and develop high-performing teams through coaching, succession   planning   and recruitment.

About you

- Significant leadership experience in AI Engineering within a fast-paced technology environment.

- Strong   expertise   in machine learning,   MLOps , generative AI, LLMs, AI platforms and cloud technologies (e.g. Microsoft Azure AI/Azure ML).

- Proven experience implementing AI engineering standards, deployment automation, model   monitoring   and Responsible AI frameworks.

- Excellent analytical, problem-solving and stakeholder management skills.

- Strong written, verbal and presentation skills, with   proficiency   in Microsoft Office applications.

- Passion for innovation, data-driven   decision-making   and continuous learning.

Regrettably   we are unable to offer sponsorship for this role

- Benefits:  competitive salary and £6k car allowance

- Flexible working –   we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail

- Competitive bonus scheme   - all colleagues are eligible for our annual 4Cs performance bonus

- Physical wellbeing – as a Band 5 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen

- Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an   award winning   package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support

- Mental wellbeing programme – we have the thrive mental health app, our colleague   assistance   programme available 24/7, our own in-house mental health first aiders, support   groups   and a dedicated team to make sure we are covering your needs

- There's   more! – 27 days annual leave + bank holidays, with the option to buy or sell one of   your  weeks , access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:
27/09/2026