About this role
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emergiTEL is hiring a Mail Associate (Level 1) for our client in the Document Management and Business Services industry. This is a Contract role.
Compensation: $18.56 - $19.45/hour
Location: Westminster, BC
Job Description (English)
Scanning
- Prepare customer documents for the digital imaging process.
- Check physical documents for quality issues that may complicate the scan process.
- Prepare a wide array of document types and conditions for scanning.
- Index scanned images according to naming mechanisms outlined by the customer and/or RDIC leadership, along with additional post-imaging services.
- As needed, assist with additional print-related workflows.
- Other duties may be assigned to meet business needs.
- Physical demands: Minimal to moderate physical effort required. Some moving of boxes and loading paper into machines will be required.
- Project preparation and scan work will require finger dexterity and movement between machines for different types of documents.
- Mental demands: Problem-solving, teaching, written and verbal communication, information comprehension, and mental acuity.
- Receive, sort, and process mail documents, packages, and supplies. Notify recipients.
- Record and process accountable mail information and maintain logs.
- Basic printing utilizing colour production printers.
- Operate mail equipment including mail inserters, sorters, and finishing equipment.
- Perform quality checks on outbound mail.
- Perform mail labeling and mail merge.
- Perform electronic mail distribution (open, mail preparation, scan, and distribute).
- Perform fulfillment functions such as assembly, packaging, and kitted materials.
- Follow mailroom security procedures.
- Deliver and pick up mail on scheduled runs.
- Able to lift and move up to 50 pounds.
- Ability and willingness to learn.
- Other duties as assigned.
Skills Level 1
- Good communication and customer service skills, both written and verbal.
- Self-motivated.
- Able to read, write, and follow English instructions.
- Intermediate computer skills, including MS Office.
- Ability to manage multiple tasks and perform duties with minimal supervision.
Level 2
- All skills listed above.
- Ability to operate high-volume mail and insertion equipment.
Experience Level 1
- 6 months to 1 year of experience in a professional working environment.
- Experience in a client-facing environment.
Level 2
- All experience listed above.
- 1 to 2 years of experience in a mailroom environment.
Education Level 1 and Level 2
- Minimum High School diploma or equivalent.
Level 3
- All education listed above.
- Specialized mailroom/mailing training and certification.
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Vacancy Status / Statut du poste
This is an active position currently open for hiring. / Ce poste est activement ouvert au recrutement.
Use of Artificial Intelligence / Utilisation de l'intelligence artificielle
emergiTEL uses artificial intelligence to help identify and source candidates for this role. All assessment and selection decisions are made by our recruiters, a human is always involved, and no applicant is evaluated or rejected by automated means alone.
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