About this role
WHAT YOU'LL DO
- Dedicate the majority of your time to analysing brand and boutique performance data to identify growth, sales and revenue opportunities, translating insights into concrete commercial actions
- Manage a portfolio of brand and boutique partners in Brazil through sound business management and strategic planning, turning knowledge into focused action
- Be the primary point of contact for partners when trading on the platform, maintaining outstanding relationships through effective communication, reporting and problem solving
- Proactively seek, maintain and update knowledge on each partner's status, seasonal and future plans to assess full online potential and further growth opportunities
- Unlock selection from the partner community through tailored commercial deals, incentives and operational solutions
- Manage offline/online sales against product deliveries and commercial performance expectations, working closely with merchandising and the wider Commercial team
- Negotiate and plan markdowns with partners and ensure adherence to promotional activities; review daily/weekly/monthly performance and Farfetch profitability
- Conduct regular business reviews internally and with partners, combining relationships with insights to grow stock and drive results
- Work with Business Development and Partner Implementation to onboard new partners or location expansions within the existing network, ensuring a short time to go live with the right stock quality and quantity
- Identify and lead projects to improve ways of working with internal stakeholders, supporting the establishment of key processes for the Brand Partnership function in Brazil
- Ensure excellent service and follow‑up for both partners and final customers, working closely with Partner Service, Production and Operations teams to drive service KPIs and meet business needs
- Work closely with the Brand Operations Specialist to ensure recommendations and decisions are underpinned by data insights
WHO YOU ARE
- You have a minimum of 5–8 years of experience in a Commercial function, ideally within a fashion or luxury retail, brand or wholesale environment
- You are highly analytical and data‑driven, with a strong quantitative background; you are fluent in working with data and BI tools (e.g. Looker) to draw insights, build compelling narratives and use data to inform decision‑making
- You have the ability to easily build relationships with different players across the business, and to influence senior stakeholders internally and externally
- You have outstanding negotiation skills combined with strong analytical ability, and are commercially minded with a focus on business growth against metrics and targets
- You are a natural problem‑solver who can turn challenges into opportunities, comfortable managing complex, cross‑functional projects in a fast‑paced environment
- You are well organised and proactive, with excellent prioritisation skills and the ability to handle multiple tasks at once
- You are at ease with Excel (pivot tables) and data visualisation/BI tools, using them to obtain and assess analytical information
- You are fluent in Portuguese and English (written and spoken); Spanish is a plus
- You are a fantastic team fit: tenacity with a smile, real pride in the quality of your work, and an understanding that how you work is just as important as what you deliver