Residential HVAC Market Manager

Job Summary

A Market Manager plays an integral role in building, maintaining, and growing customer and vendor relationships, identifying new business opportunities, and providing internal product recommendations. As a Market Manager, you will represent a trusted HVAC and Refrigeration industry wholesaler, providing expertise and sales support to customers, vendors, and CPE staff.

Responsibilities

- Vendor Management

Develop and maintain strong working relationships with vendors, and become the day-to-day contact for vendors such as Bosch, Rectorseal, Aprilaire, Nu-Calgon, Nidec, and other vendors as assigned

- Promote and support selective vendor programs internally and with customers

Track programs and promotions for ROI purposes

- Work with vendors and the internal marketing team to develop a strategy on how to spend and maximize the use of vendor advertising and co-op funds within budget.

- Work with the internal accounting team to coordinate and track vendor reimbursement

- Create a plan for products annually, which will include sales goals, budgets, targeted customers, training, and more.

- Help provide product content for CPE online tools

- Sales Support

Develop programs to help the internal sales team grow existing dealers

- Coordinate with the internal sales team to grow product lines and meet their needs

- Analyze market penetration and develop new dealers appropriately

- Assist branches in product knowledge, including add-on/optional products and cross references

- Coordinate with the internal team to plan dealer meetings

- Develop and maintain strong working relationships with dealers and customers

- Develop strategies to assist customers in growing their business

- Ensure dealers are taking full advantage of vendor-designed programs

- Assist customers in capitalizing on vendor co-op funds

- Internal Support

Work closely with the internal purchasing group to make recommendations for stocking and pricing products

- Assist the Service & Support Group to identify and coordinate internal and external training needs

- Assist Territory Managers with sales support to key dealers and customers

- Assist with the planning, execution, and attendance of customer appreciation days

- Other tasks as assigned

Qualifications

Experience & Qualifications

- 3+ years of experience in sales and market management

- Ability to conduct both in-person and virtual meetings/trainings

- Basic computer skills (Outlook, MS Teams, Word, Excel, etc.)

- HVACR, or other relevant professional/technical experience preferred

- Ability to work with customers, vendors, and other employees in a courteous, professional manner

- Ambitious, self-directing, and proactive

- Ability to work on your own or as a team, and lead when necessary

- Comfortable speaking in front of all sizes of groups of people

- Ability to listen and communicate by phone, writing, and in-person in a professional and prompt manner

- Ability to successfully prioritize and conduct the various tasks daily

- Desire to work in a dynamic, fast-paced workplace

- Desire to work in a positive, courteous, professional, and teamwork-oriented environment

Education

- High school diploma or GED required, additional certification or coursework from a college or technical school desirable

Physical Demands

- Office work environment.

We also offer an exceptional benefits package to our people, including:

- Rich and affordable medical and dental plans

- HSA plan with employer contribution

- Free coverage for Vision Insurance

- Free Long-Term Disability, Life Insurance, Hospital Indemnity, Critical Illness, EAP, Identity Theft

- 401(k) with company match and profit sharing

- Tuition reimbursement

- PTO

- Paid Holidays

- Quarterly bonus for all employees based on company performance

- Wellness program

- And more!