About this role
At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.
Job Description :
Job Summary
Responsible for providing and performing services that enhance the front desk and waiting areas within the imaging services department. Greets and assists patients and visitors to ensure a positive experience. Coordinates communication between patients, staff, and imaging modalities. Supports efficient workflow and patient satisfaction.
Essential Functions
• Greets patients courteously, places armbands, and notifies assigned modality of arrival.
• Coordinates patient schedules for additional tests and ensures completion of necessary forms.
• Scans all required consent forms into the EMR.
• Answers and routes telephone calls, places outgoing calls, and contacts patients for prescreening information.
• Makes pre- and post-procedure calls for all imaging modalities as needed.
• Determines patient imaging service numbers using RIS/EMR systems.
• Cleans and disinfects assigned modality areas to maintain a safe environment.
• Reports computer downtime and equipment malfunctions to appropriate supervisors or team members.
• Performs other duties as assigned.
Education Requirement
High school diploma or equivalent experience
Experience Requirement
0-1 years of experience in a healthcare, clinical setting, or a relevant area
An equivalent combination of education and experience may be considered.
All experience must be paid and in the same related field.
Part-time and PRN experience will be prorated based on hours worked per week.
Volunteer work and internships for academic credit are not counted.
Certifications & Licensures
N/A
Working Conditions
A. Lifting, pushing, and/or pulling objects up to 50lbs: 3. Intermittent (10% - 50% of the time)
B. Lifting, pushing, and/or pulling objects over 50lbs: 2. Occasional (< 10% of the time)
C. Standing or walking with objects up to 10lbs: 4. Regular (> 50% of the time)
D. Standing or walking with objects up to 25lbs: 3. Intermittent (10% - 50% of the time)
E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)
F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 3. Intermittent (10% - 50% of the time)
G. Repetitive motion: 3. Intermittent (10% - 50% of the time)
H. Working at heights above 4 feet: 1. Never
I. Working in confined spaces: 2. Occasional (< 10% of the time)
J. Risk of injuries from use of equipment on the job: 3. Intermittent (10% - 50% of the time)
K. Job-related travel: 2. Occasional (< 10% of the time)
L. Loud noises: 2. Occasional (< 10% of the time)
M. Temperature extremes: 2. Occasional (< 10% of the time)
N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)
O. Radiation: 2. Occasional (< 10% of the time)
P. Burns: 2. Occasional (< 10% of the time)
Q. Cuts/Punctures: 3. Intermittent (10% - 50% of the time)
R. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)
S. Recombinant DNA or viral vectors: 1. Never
T. Combative/violent people: 2. Occasional (< 10% of the time)
U. Animal handling (including carcasses): 1. Never
V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A
Physical Demands
This position requires regular standing or walking with objects weighing up to 10 pounds; intermittent lifting, pushing, and/or pulling of objects weighing up to 50 pounds; intermittent standing or walking with objects weighing up to 25 pounds; intermittent sitting at a computer workstation for extended periods of time; and performing tasks with repetitive motions. Also involves intermittent risk of back injury from moving, lifting, or positioning patients, equipment, or materials; intermittent risk of injuries from use of equipment on the job; intermittent exposure to cuts or punctures; and occasional exposure to hazardous chemicals and fumes including waste, bloodborne or airborne pathogens, radiation, burns, temperature extremes, loud noises, working in confined spaces, and combative or violent people. Occasional job-related travel may also be required.
Additional Job Descriptions
N/A
Department :
Radiology
Shift :
Flex (United States of America)
Time Type :
Full time
Address :
301 E Main St
City, State :
Lexington, Kentucky