Workforce Career Couselor

Job Description:
Title: Career Advisor

Classification: Non-Exempt

Scope of Position

· Provide individualized support and direct assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.

Essential Functions

· Counsels, motivates and encourages assigned caseload of participants to develop and guide through a customized career pathway, training opportunities, and barrier mitigation to achieve successful placement outcomes

· Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment. This includes: assessment, individualized attention and coordination and providing referrals to appropriate community service or social service agencies when needed

· Maintain and document all participant interactions, contacts, activities, in case notes, and files to ensure that regularly scheduled contacts are made as required

· Provide accurate and timely submission of required program data to ensure real-time reporting needs are met

· Accurately complete required documentation for enrollment and develop and maintain a customized service plan to align with participant employment and training goals

· Follow-up with partner agencies to ensure successful engagement in prescribed support services

· Perform outreach to support participant engagement through off-site appointments to employers, satellite site locations, and community visits

· Provide consistent and comprehensive case management throughout program engagement to monitor participant activities Maintain organized tracking of clients

· Maintain detailed documentation of all contacts in the state’s system of record per contact requirements

· Coordinate participant retention services and accommodate participant work schedules.

· Provide status updates and develop goal planning sessions with appropriate program staff

· Other opportunities as available

Education and Experience Requirements

· Case management experience preferred.

· Attention to detail and proficient in Microsoft Office Suite required

· Bachelor's degree in education, training, human resources, social services or an acceptable equivalent combination of education and experience

· Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude

· Must have good driving record and reliable transportation.

· Experience in a team-oriented environment

· Bi-lingual skills or experience working with ESL populations a plus
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.