Service Advisor - Enter Region

Keith Andrews TrucksPalmerston North, Whanganui, Manawatu-WanganuiOn-siteFull-timeNew grad, 0–1 yearsListed 1 week ago

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About this role

Join the leaders in the transport world.

Keith Andrews, New Zealand’s largest Fuso dealership, representing FUSO, Mercedes-Benz and Freightliner , is looking for a Service Advisor to join our team in Palmerston North.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and wants to be part of a supportive, people-first workplace.

What you’ll do:

- Be the first point of contact for customers booking in service and repair work
- Provide clear advice on service needs, timeframes and costs
- Coordinate workflow between customers and our workshop foreman
- Ensure accurate documentation and invoicing of jobs
- Deliver outstanding customer service every step of the way

What you’ll bring:

- Previous experience in a Service Advisor or customer-facing role (automotive or transport industry an advantage)
- Strong communication and organisational skills
- A solutions-focused approach with the ability to juggle priorities
- Confidence with computer systems and attention to detail
- A team player attitude with a genuine passion for helping people
- Technical or brand knowledge, if possible

What we offer:

- Competitive salary package
- Full product training across Fuso, Mercedes-Benz and Freightliner
- Career development with NZ’s leading commercial vehicle network
- Supportive team culture with a focus on safety and wellbeing

At Keith Andrews , our people are the heart of our success. If you’re ready to take the next step in your career and want to work with world-class brands in a company that values your contribution, we’d love to hear from you.

Apply now and become part of our Palmerston North team.