Henderson Team Member PT

This position is accountable for the following KPIs

- Values: Excellence, Hard work, Stewardship, Difference, and Community

- 100% Vehicles Prepped and Loaded Safely

- 100% Daily Operational Tasks Completed

The basic job duties for this position are as follows

- Knowledgeable on property safety and layouts

- Knowledgeable of what not to wash

- Knowledgeable of tunnel equipment

- Greet guest as they approach the car wash tunnel

- Safely guide and load each vehicle per size

- Use bug prep gun to properly prepare vehicles for wash process

- Remove mud in wheel wells when appropriate

- Perform safety inspection of vehicles before wash

- Make key adjustments to car wash equipment

- Knowledgeable on E-Stop Locations

- Handle tunnel incidents effectively and safely

- Responsible for vacuum service process

- Participate in the nightly close down checklist

- Engage with each guest using the 4 Steps of Service

- Knowledgeable on 3 Single Wash packages

- Informs all retail guests about Memberships

- Able to present our Difference

- Train new Team Members on approved training modules

- Aid in member visit success rate. License Plate Recognition//RFID sticker reads

- Communicates key vehicle information and equipment retracts to crew

- Vacuum area observance for guest satisfaction

- Knowledgeable on membership management

- Is fluent in the LEAP Conflict Resolution process

- Complete daily shift report to document shift performance

- Maintains clean, organized car wash facility

- Learn how to safely open and close the car wash with leadership

- Safely use ladders and engage e-stop while cleaning

- Learn backroom safety and equipment knowledge

- Adhere to all company policies, procedures, safety standards and codes of conduct

- Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals

- Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot

- Willing to work in all weather conditions (cold,hot,wet,rain,snow)

- Able to lift up to 50 lbs.

- On your feet 100% of the day and outside

- Attend all mandatory training sessions

- Attend all mandatory team meetings and cleaning.