Engineer I, Field Services

Job Title:

Engineer I, Field Services

Job Description:

The Role:   Engineer ,   Field Services

Entegris is seeking a   Field Service Engineer ,   material solutions   division   who will have   tremendous visibility within the company,   leading   efforts to solve our customers’ most challenging   problems and sell   customer service .   The Field Service Engineer will be assisting with liquid, solid, and gas equipment commissioning, troubleshooting, liquid   /   gas   /   solid canister changes, data collection, and facilitating prompt return of empty cylinders and canisters. Training will be provided to help the candidate increase competency and progress in the company.

In this role you will:

- Conduct   solid source delivery cabinet (SSDC) or liquid delivery system (LDS)   shipment , installation, set - up, troubleshooting, and maintenance for multiple customers

- Serve   hardware part s   replacement and software upgrade services for customer requests and development   /   improvement   plan

- Perform   ampoule / c anister   / cylinder   replacement   work based on SOP.   The replacement   work   includes a leak check and pressure monitoring ,   etc..

- When handling chemicals, be sure to   study   and understand the   Material Safety Data Sheet   (MSDS)

- Own customer evaluations to ensure sharp execution so benefits of the results are aligned with   customer buying motives and presented in a professional manner

- N eed to minimize customer   complaint   through smooth communication and quick response

- Communicate without barriers with account teams,   supply chain, business units , and R&D teams in case of   technical   issues   and   to work efficiently.

- Train customers and fellow colleagues   on   relevant   technical   knowledge

Traits we believe make a strong candidate:

- Bachelor’s degree in electrical / electronic / mechanical / material / chemical engineering is required

- Smooth communication   skill is   STRONGLY required

- Experience with vacuum valve, pressure gauge, MFC, regulator, fitting, switch,   etc..   is a plus

- Experience with electrical controls, PLC modules, relays,   etc..   is a plus

- Excellent analytical and organizational skills, including the proven ability to adapt to a dynamic work environment and manage multiple activities

- Proficient with Microsoft Office (Word, Excel, PowerPoint, MS Project) is a plus

- Proficient in written and verbal English is a plus

Your success will be measured by:

- We are seeking a Field Service Engineer who demonstrates a strong commitment to continuous learning and professional development. The ideal candidate will possess the ability to assess and diagnose technical issues, perform effective repairs, and proactively improve system functionality to prevent future problems.