GUCCI Client Advisor - Las Vegas

Summary
Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Job Description

Role Mission

As the Client Advisor,   you   are the   Gucci brand ambassador   responsible for achieving   sales   objectives   by deepening   client   connections to   Gucci   and providing them with the   best-in-class service ,   elevated and   uniq ue experience , and   strong client   relationships .

Key Accountabilities

Client Journey

- Proactively engage and   establish   strong relationships with clients, making the client feel valued   and at ease   from the first point of contact by offering best - in - class service be it   in-store   or remotely.

- Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty.

- Build rapport with clients by discovering their needs   and aspirations ,   creating   connections   and   bonds ,   and   demonstrating   generosity and desire to exceed their expectations .

- Develop client base by recruiting new clients and developing existing ones.

- Leverage in-store technology to ensure every client’s experience   is s mooth, pleasant, and   relevant.

- Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.

- Create and add value   to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel,   etc . … ) .

Sales Excellence

- Drive individual and collective sales results and maxim ize   selling opportunities   in-store   and remotely.

- Provide exceptional   client   experience, focusing on hospitality and elevation through selling skills, luxury gestures ,   and product rituals.

- Use effective selling techniques in a natural, warm, and elevated manner   to   drive sales   and   a   client -centric   attitude .

- Select the right products matched to client needs and benefits and use cross- and upselling techniques.

- Proactively promote virtual appointments and distance sales by recruiting clients to create selling opportunities.

- Maintain a “ One- Gucci - Client” perspective   regardless of purchase location,   on   exchange,   returns,   repairs,   and other   transactions   that are critical to a positive   client   experience.

- Guide and inspire the client to make the best possible decision to buy the right product.

- Foster open and constructive communication with team members , being   always collaborative and proposing effective solutions .

Brand & Product

- Using knowledge of Gucci and our products,   engage   with the   client's   using storytelling , expert product knowledge,   and   honest styling advice to   assist   them in making informed purchasing decisions.

- Proactively attend   training   to gain insights on product knowledge   and selling techniques.

- Ensure you   to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services,   etc. ) and clients’ segmentation   to   come up with   the best   possible solutions   for our clients.

- Combines styling knowledge with the ability to offer products to best serve the client.

- Embody   Gucci's philosophy, values, and lifestyle   with an enthusiastic attitude.

Operational   Excellence

- Actively   participate   in   all store operations such as stock maintenance, stock inventories, etc .

- Adhere to all policies and procedures with a focus on loss prevention and operational excellence.

- Accurately process all POS transactions and ensure   accurate   capture of   client   information.

- Contribute to upholding the visual display of all products   following   Gucci visual standards.

- Follow Company   grooming at all times   and according   to   Gucci standards and policies.

- Ensure   optimal   levels of products on the sales floor in line with corporate policies and   procedures.

- Manage general store administration   and functionality.

Requirements

- 2 + years of luxury fashion sales experience   and excellent   track record ,   preferably in a similar role or customer service setting.

- Proven ability to drive and   exceed individual and store results   and build lasting relationships with customers and colleagues.

- High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.

- Flexibility to   work   a retail schedule which will include evenings, weekends, and holidays.

- Deep   knowledge   about   fashion and luxury .

- Excellent commercial awareness and   client   attitude .

- High flexibility and ability to adapt to different   client s   and complex situations.

- Effective communication   skills .

- Ability to work in a   fast-moving   and dynamic   environment .

We are passionate makers   and bold   thought leaders. If you feel like us, grab this chance and be part of our community! "Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious  beliefs,  and sexual orientation – enriches the workplace. It  opens up  opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to  assist  with any part of the application and/or interview process, please contact us by email at  [email protected] .

When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility  needs . Please only send inquiries concerning requests for reasonable   accommodation .

Job Type
Regular

Start Date
2026-11-08

Schedule
Full time

Organization
Gucci America Inc.