About this role
My Sisters Closet
At Shopping Center Name In Southern Orange County, CA
Is Looking For a STORE MANAGER
About Eco Chic Consignments
My Sisters Closet has been a trusted name in luxury consignment since 1991. We offer a curated selection of designer clothing, handbags, shoes, and accessories, providing consignors a way to earn extra cash and shoppers the opportunity to find high-end fashion at exceptional prices.
In 2001, we expanded our offerings with Well Suited for Men, specializing in luxury mens clothing, shoes, and accessories. Later, we introduced My Sisters Attic, where you can discover fine interior and exterior furniture, home decor, and art.
The Opportunity
We are seeking an individual with extensive knowledge of luxury fashion and a commitment to delivering impeccable customer service. As a successful candidate, your responsibilities will include achieving sales targets, managing your sales team, and upholding our brand image. You will also play a key role in ensuring the smooth operation of our store, maintaining its visual appeal, and contributing to the achievement of company goals.
Responsibilities
- Lead and manage all store staff to achieve sale goals
- Maintain exceptional customer service experiences and resolve any customer issues
- Implement and uphold our visual merchandising standards
- Conduct staff training and development to enhance performance
- Monitor performance and implement improvement strategies
- Ensure compliance with company policies and procedures
- Responsible for weekly staff scheduling, timecard monitoring (PAYCOM), and calculating employee commissions
- Manage store financials
Qualifications
- Proven experience in store management — luxury retail required
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to complete store financials and discuss with Executive Team
- Customer and consignor centric approach for luxury brands
- Must be flexible to work weekends, holidays, and extended hours
Skills
- Retail Management
- Sales Techniques
- Consignment (preferred)
- Visual Merchandising
- Team Leadership
- Sales Reporting
- Conflict Resolution
Compensation & Benefits
Salary Range: $80,000 – $90,000 annually + Eligible Bonus Package
Competitive hourly rate (DOE) with potential for commissions and bonuses for those that are eligible.
Full-Time Benefits Include:
- Co-paid medical insurance
- Voluntary life, dental, critical care, accident, and vision coverage
- Pet care benefits
- 401(k) with company match (available to full and part-time employees who meet enrollment criteria)
- Paid vacation (eligible full-time employees)
Part-Time Benefits Include:
- Pet care benefits
Eco Chic Consignments reserves the right to conduct a background checks of pre-hire candidates and employees.