About this role
Job Details
Job Title:
Business Integration Engineer
Section:
Technology Platform
Functional Level:
Entry
Department:
Technology Platform
Sector
Operations
Reporting Lines
Reporting Lines:
Reports directly to:
Business Integration Senior Expert
No. of subordinates:
0
Budget:
N/A
Job Purpose
Handle the daily operations of the Business Integration function.
Job Responsibilities
Specific objectives and deliverables will be agreed as part of your annual P erformance and D evelopment R eview ( PDR ) process, the points below are a summary of your main duties and responsibilities.
Job-specific responsibilities:
- Handle tickets and requests of all systems
- Monitor and control project progress, objectives, and costs against the established schedule and budget.
- Develop applications, Maintenance and Support using TIBCO Product suite.
- Design complex patterns / solutions (in TIBCO context), backend systems.
- Identify problems and deficiencies, ensuring necessary corrective measures are implemented.
- Develop, implement, maintain policies, procedures, and associated training plans according to ITIL best practices.
- Monitor and follows up service level agreements with business units.
- Monitor and measures team goals for service, quality, and efficiency that align with the district's vision, mission, and values.
- Design and implements short- and long-term technical plans to ensure application capacity meets existing and future requirements including disaster recovery and security requirements.
- Manage operational costs; conduct near- and long-term financial forecasts.
- Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.
.
KPIs (Key Performance Indicators)
- Analyses / design quality 20%
- Customer experience. 20%
- Reporting and Documentation 20%
- Mean time to repair (MTTR) 20%
- Meeting SLAs / OLAs 20%
Competency Model
Core Competencies
Level
- Working Strategically
- Customer Orientation
- Critical Thinking
- Agility
- Innovation
- Leadership
1
2
2
1
2
1
Technical competency level
Technical Competencies
Level
- Data Analytics
- Business Integration
- Problem Solving
- Analytical skills
B
B
B
I
Specifications: Qualifications, Experience, skills
Specifications (Qualifications, Experience and Skills):
Education
Specialization:
- Bachelor's degree in communication / computer engineering or the Information Technology.
Experience
- Minimum 2 years of relevant experience.
- Strong understanding of complete SDLC, usage of Design Patterns, standards & guidelines while using TIBCO BW/EMS & expertise on usage of Protocols like SOAP, REST.
Languages
- English: Excellent command of (Speaking, reading, and writing).
- Arabic: Native command of (Speaking, reading, and writing).
Conditions of Employment
- Working Environment: 98% standard office work & 2% out of office.
- PPEs / Health, Safety, and Environment requirements: No
- Working Hours : From 9:00 AM till 5 PM.
- Working Days: 5 Days/week
- Days Off: 2 Days/Week