Studio Manager

Job Description:

1. Front Desk & Client Experience

- Serve as the first point of contact for clients, talent, partners and visitors.
- Manage the front desk and ensure a professional and welcoming studio experience.
- Handle studio enquiries and direct clients appropriately.
- Coordinate client arrivals and ensure relevant teams are prepared.
- Maintain a strong understanding of the studio's services and capabilities.

2. Studio Bookings & Scheduling

- Manage the studio booking calendar and day-to-day schedule.
- Coordinate booking enquiries, confirmations, changes and cancellations.
- Ensure all studio requirements are identified ahead of each booking or production.
- Maintain visibility of upcoming productions, clients and studio activities.
- Support efficient studio utilisation and minimize scheduling conflicts.

3. Production Coordination

Working closely with the Head of Production, the role will:

- Coordinate the operational requirements for studio productions.
- Ensure studio spaces are prepared ahead of shoots and sessions.
- Coordinate production schedules, talent, crew and other required resources.
- Ensure equipment, props and production materials are available.
- Support smooth coordination between clients, talent and production teams.
- Monitor production schedules and resolve day-to-day operational issues.
- Ensure proper reset and handover of studio spaces after productions.

4. Studio Operations & Readiness

- Ensure the studio is clean, organised and production-ready at all times.
- Conduct regular readiness checks across all studio areas.
- Coordinate studio setup and reset before and after productions.
- Identify and escalate maintenance and facility issues.
- Maintain clear operational checklists and procedures.

5. Equipment, Inventory & Consumables

- Maintain an accurate inventory of studio equipment and assets.
- Monitor equipment usage, movement and condition.
- Coordinate equipment preparation for production.
- Manage household supplies and studio consumables.
- Monitor stock levels and raise replenishment requirements in a timely manner.
- Ensure equipment and supplies are properly stored and organised.

6. Studio Business Support

Working closely with the Business Director, the role will:

- Support the management of studio enquiries and bookings.
- Assist with client visits and studio tours.
- Maintain accurate records of bookings and studio activity.
- Support initiatives aimed at increasing studio utilisation.
- Identify opportunities to improve the client experience and studio operations.
- Provide regular updates on bookings, utilisation and operational requirements.

7. Operational Processes & Administration

- Maintain clear processes for studio bookings and usage.
- Ensure production and operational checklists are completed.
- Maintain accurate documentation and records.
- Support the development and implementation of Standard Operating Procedures (SOPs).
- Ensure effective communication and handovers between relevant teams.

Location:
Accra

Brand:
Dentsu

Time Type:
Full time

Contract Type:
Permanent