Patient Services Representative

Overview

Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Responsibilities

- Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.

- Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized

- Filing and scanning medical documents and office forms as directed

- Verifying all patient demographic, health, pharmacy, and insurance information

- Schedule and confirm patient appointments

- Cleaning the front office work area and other maintenance assignments as directed

Qualifications

- Motivated and willing to learn on the job

- Experience working in the front desk area of a medical/dental practice preferred

- Strong customer service skills; ability to communicate well

- Demonstrated desire to work with children in a pediatric setting

- Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

- Medical and Vision Insurance : You're eligible starting the first month after you join.

- Dental Coverage : Enjoy this benefit with $0 premium.

- 401(k) Plan with Company Match : We help you plan for your future with our matching program.

- Generous Paid Time Off and Holidays : Take the time you need to relax and recharge.

- Employee Referral Program: Earn rewards for bringing talented individuals to our team.

- Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.

- Pet Insurance : We understand the importance of furry family members too.

- Cutting-edge Technology and Training : We provide the tools and resources you need to excel in your role.

- Life and Disability Insurance Options : Protect yourself and your loved ones with our coverage options.

Pay: Starting at $17.00

Schedule: Monday-Thursday 8:15am-4:45pm, Fridays as needed

Location: Trexlertown, PA

Who We Are

Children’s Dental Health

Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients – from infants to adolescents—in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

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