About this role
BASELINE INFORMATION
JOB TITLE: Drainage Engineer
JOB TYPE: Permanent
LOCATION: Stoke
TYPE: Field-Based
Brand Info:
Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.
PURPOSE OF THE ROLE
As a drainage engineer, you’ll be responsible for diagnosing and resolving drainage issues for residential and commercial clients. You’ll work with the latest equipment and technology to deliver high-quality service and ensure customer satisfaction.
KEY RESPONSIBILITIES
- Emergency call-outs and planned maintenance for drainage investigations and repairs
- Investigate, diagnose and resolve issues using CCTV surveys, high-pressure water jetting, rods etc.
- Carry out drain clearance, descaling, root cutting, patch lining and minor excavations
- Liaise directly with customers to explain issues and solutions
EXPERIENCE/SKILLS/KNOWLEDGE
EXPERIENCE:
- Previous drainage experience
- Full UK Driving Licence
- Customer-Facing Experience
- Drainage tanker experience (desirable)
SKILLS / KNOWLEDGE:
- Excellent customer service and communication
- Comfortable using mobile apps and technology on-site
- Problem-solving attitude with attention to detail
- Plumbing knowledge (desirable)
WHAT WE OFFER:
- Competitive OTE - overtime opportunities and performance bonuses
- Company Vehicle and Fuel Card
- Full Uniform and PPE provided incl tools and equipment
- Training and development opportunities
Job Types: Full-time, Permanent
Benefits:
- Company car
- Company pension
Application question(s):
- Please provide your email address so that we can contact you regarding the next steps.
Experience:
- Drainage: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
Brand:
DMD UK Drain Doctor