About this role

Essential Duties and Responsibilities:
Manage the full lifecycle of district technology assets including intake, inventory tracking, and decommissioning of non-functional/surplus equipment
Establish and enforce standardized procedures for equipment requests, distribution, and collection across all district buildings
Perform initial triage and categorization of incoming support tickets to ensure appropriate routing and priority assignment
Provision and update employee access keycards and maintain accurate access control records
Coordinate two-way radio management with external vendors
Develop and document operational procedures to improve efficiency and clarity around technology logistics
Assist in managing and continuously improving Technology's work order & asset management system workflows and processes

Skills & Abilities:
Strong organizational skills with attention to detail and ability to maintain accurate records
Excellent communication skills and ability to work collaboratively with staff across all district buildings
Ability to manage multiple priorities and follow through on operational tasks
Sound judgment in prioritizing requests and determining appropriate escalation

Qualifications:
Proficiency with Google Workspace and standard office productivity tools
Basic technical literacy to understand hardware and software being managed

Education: Associate degree or equivalent work experience in operations, logistics, or technology support preferred
Experience: Experience in a K-12 educational environment preferred

WEBSTER GROVES SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER & E-VERIFY PARTICIPANT

WGSD District Code of Conduct