Head of Transformation & Programmes – Store Launch

Marks & SpencerUnited KingdomOn-siteFull-timeSenior, 5–8 yearsListed 1 week ago

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About this role

This role will define and deliver a clear, data-led growth agenda that improves operational efficiency, reduces cost to serve and strengthens commercial performance across new and renewal stores. Working within a matrix leadership model, you will ensure alignment across Property, Retail, Supply Chain, CIU and Central Functions, driving simplification and embedding a consistent, future-fit operating model.

You will own the end-to-end sign-off process and delivery against strategic priorities, ensuring transformation principles are embedded throughout store design, implementation, launch and aftercare. Through strong governance, insight and cross-functional leadership, you will deliver measurable value and ensure new and renewal stores are operationally efficient, commercially successful and ready to perform.